Versant Power

Analyst

• Supports the design, development and testing of new applications, application changes, and upgrades
• Provides technical support, maintenance, development, programming and troubleshooting for Customer Information System (CIS) and integrations
• Provides reports, queries, data analyses, problem analysis and problem resolution; strong SQL usage
• Supports synchronization of data between GIS/CIS/AMI/MDM
• Develops and maintains relationships with external service providers, vendors and other support personnel
• Provides documentation, project tracking and management reporting to support department work plan
• Provides technical information for Disaster Recovery planning and participates in Technical Asset Review updates
• Complies with internal audit requirements, test policies and change control processes
• Participates in CIS Team meetings and contributes to decision-making processes
• Participates in after-hours call out for application support and performs System Restoration (SEOP) duties as assigned

IT Analyst II