Inside Sales Executive, Personal Insurance
Travelers
Learning and Development Consultant
Verra Mobility
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Develop, deliver, and maintain training for internal personnel, including onboarding and refresher training.
- Design and deliver effective training solutions for group and individual settings.
- Collaborate with leadership to identify gaps and deploy training solutions that fit company philosophy and meet business needs.
- Oversee the training programs which includes ensuring a complete trainee experience, monitoring performance, and ensuring the continuity of the training programs.
- Prepare various training materials, including e-learning, in-person, virtual, etc. that best fit the needs of the internal or external customer(s).
- Ensure trainee compliance with corporate and governmental standards.
- Develop processes to monitor post-training compliance and performance; take a proactive approach to identify potential compliance risks and partner with correct parties to develop an action and remediation plan.
- Evaluate and provide mentoring for trainees.
- Work with internal and external stakeholders to ensure training interventions are timely and support the needs of the business.
- Provide regular reports detailing training impact.
- Other duties as assigned.
Requirements
- Preferred 1-2 years of processing experience.
- Bachelor's degree or equivalent combination of education, training, or experience.
- Training and development certification(s) preferred.
- Experience in training delivery and instructional design.
- Ability to assess learning and development needs.
- Thorough knowledge of learning techniques and modalities.
- Ability to assess and report on learning effectiveness.
- Ability to effectively partner with global stakeholders inside and outside of the company.
- Excellent verbal and non-verbal communication skills.
- Lifelong learner able to drive self-development.
- Ability to grasp new technology quickly.
- Excellent skills with Microsoft Office.
