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VeroHR

Direct Sales Consultant

VeroHR

Direct Sales Consultant handling inbound customer inquiries via phone and email for creating high-quality, tailor-made travel itineraries. Focusing on customer experience and achieving monthly sales targets.

Posted 5/13/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSenior💰 £26,228 per yearWebsite

About the role

Key responsibilities & impact
  • Handle inbound customer enquiries via phone and email
  • Create bespoke, high quality travel itineraries tailored to each client
  • Convert enquiries into bookings while achieving monthly sales targets
  • Proactively follow up quotes to maximise conversion
  • Recommend enhancements that improve the overall holiday experience
  • Maintain accurate and detailed booking records
  • Follow company sales processes and quality standards
  • Attend ongoing training and coaching sessions

Requirements

What you’ll need
  • Previous UK travel sales experience telephone based, direct to customer (essential)
  • Previous homeworking experience (essential)
  • Proven success working to sales targets
  • Experience creating tailor made itineraries
  • Strong knowledge of USA travel, cruising, and villas
  • Understanding of scheduled airlines
  • Excellent communication skills (written and verbal)
  • Strong organisational, multitasking, and problem-solving abilities
  • Confidence in leading customer conversations and decision-making
  • Good IT and keyboard skills
  • Flexibility to work shifts, including evenings and weekends
  • High attention to detail

Benefits

Comp & perks
  • Fully remote, with all equipment provided
  • Excellent remote support and training
  • 28 days of paid holiday (including bank holidays), increasing to 33 days for long service.
  • 5 paid “Me” days per year
  • An additional paid day off for your birthday.
  • Financial, medical, and mental wellbeing programmes

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
travel salescreating tailor made itinerariesbooking records managementsales target achievementUSA travel knowledgecruising knowledgevillas knowledgescheduled airlines understandingIT skillskeyboard skills
Soft Skills
communication skillsorganisational skillsmultitaskingproblem-solvingcustomer conversation leadershipdecision-makingattention to detail