Technology Support Engineer
VeroHR
Azure
Technology Support Engineer
VeroHR
full-time
Posted on:
Origin: • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £28,000 - £32,000 per year
Job Level
JuniorMid-Level
Tech Stack
Azure
About the role
- Running the IT Helpdesk, responding promptly to user queries and issues.
- Installing, configuring, and maintaining desktop and server hardware/software.
- Ensuring IT systems and business information are secure, backed up, and recoverable.
- Monitoring and maintaining IT operations such as backups, malware protection, and upgrades.
- Working closely with managers and colleagues to align IT services with business needs.
- Supporting IT projects and contributing to disaster recovery and business continuity plans.
- Assisting with supplier contracts, licensing renewals, and budgeting.
Requirements
- Proven experience in a simlar role working as an experienced 2nd line engineer with a path to grow into infrastructure and security.
- Excellent organisational skills and ability to work under pressure
- Confident, proactive, and self-motivated approach
- Knowledge of Windows OS, Microsoft Office, O365 Administration, and telephone systems (Five9 & Mitel)
- Desirable: Financial Services (Insurance) background with an understanding of Open GI, Acturis or CDL.
- Desirable: ITIL qualification
- Desirable: Azure Administration experience
