Technology Support Engineer
VeroHR
Azure
Technology Support Engineer
VeroHR
full-time
Posted on:
Origin: • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £28,000 - £32,000 per year
Job Level
Mid-LevelSenior
Tech Stack
Azure
About the role
- First point of contact for technical support, running the IT Helpdesk
- Install, configure, and maintain desktop and server hardware/software
- Ensure IT systems and business information are secure, backed up, and recoverable
- Monitor and maintain IT operations such as backups, malware protection, and upgrades
- Work closely with managers and colleagues to align IT services with business needs
- Support IT projects and contribute to disaster recovery and business continuity plans
- Assist with supplier contracts, licensing renewals, and budgeting
- Support telephony services and maintain reliable access to IT and telephony
Requirements
- Proven experience in a similar role as an experienced 2nd line engineer
- Excellent organisational skills and ability to work under pressure
- Confident, proactive, and self-motivated approach
- Knowledge of Windows OS
- Knowledge of Microsoft Office
- O365 Administration experience
- Experience with telephone systems (Five9 & Mitel)
- Desirable: Financial Services (Insurance) background with understanding of Open GI, Acturis or CDL
- Desirable: ITIL qualification
- Desirable: Azure Administration experience
