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Vero Networks

Director of Service Delivery

Vero Networks

Director of Service Delivery overseeing fiber infrastructure projects at Vero Networks. Leading a high-performing team and managing client relationships in a remote role.

Posted 6/17/2026full-timeRemote • 🇺🇸 United StatesLead💰 $135,000 - $155,000 per yearWebsite

About the role

Key responsibilities & impact
  • Manage a high-performing team responsible for the end-to-end delivery of complex fiber infrastructure projects
  • Champion a culture of accountability and continuous improvement
  • Identify, bid management & contract negotiation with environmental, OSP engineering, and OSP construction vendors
  • Project management of multiple projects including establishing project schedules and maintaining project budgets
  • Oversight of environmental, OSP engineering/construction firms, project reporting and rapid resolution of project roadblocks
  • Act as a primary operational partner for key accounts
  • Responsible for high-stakes client relationships and leading critical project communications
  • Validation and approval of vendor invoices
  • Serve as a strategic technical lead for OSP operations
  • Support build cost estimates and delivery timelines for the sales team
  • Drive operational maturity by designing and refining scalable processes

Requirements

What you’ll need
  • 10+ years of operational leadership experience in high-stakes environments
  • Proven ability to lead, coach, and retain high-performing internal teams
  • Executive-level written and verbal communication skills
  • Comprehensive knowledge of the end-to-end project lifecycle, including utility engineering
  • Strong planning skills and ability to develop detailed project schedules
  • Development, management, and demonstrated command and control of large capital budgets
  • Thorough understanding of fiber network cost structure
  • Understanding of fiber engineering and documentation standards
  • Strong background in Google Suite (Sheets, etc.), Google Maps, Google Earth, Smartsheet

Benefits

Comp & perks
  • Paid life insurance
  • Short-term disability insurance
  • Paid medical plans
  • PTO
  • Holidays
  • Dental and vision options
  • 401(k) with match

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
project managementfiber infrastructurebid managementcontract negotiationenvironmental engineeringOSP engineeringOSP constructionbudget managementcost estimationproject lifecycle
Soft Skills
leadershipcoachingcommunicationaccountabilitycontinuous improvementplanningproblem-solvingrelationship managementstrategic thinkingteam retention