Senior Infrastructure Engineer

Verndale

Senior Infrastructure Engineer at Verndale responsible for technology and security support. Collaborating with teams to empower efficient work and ensure uptime for services.

Posted 6/17/2026full-timeBoston • Massachusetts • 🇺🇸 United StatesSenior💰 $95,000 - $125,000 per yearWebsite

Tech Stack

Tools & technologies

AzureCloudLinux

About the role

Key responsibilities & impact

Respond to incoming requests made via web, email, or phone within agreed-upon levels
Identify and organize tickets and internal initiatives according to priority
Update and maintain internal process documentation
Configure, maintain and troubleshoot corporate environments and applications
Provide technical support and training for colleagues
Collaborate with engineering, leadership, and cross-functional team members
Participate in on-call rotation and ensure uptime of services

Requirements

What you’ll need

Proven ability to work effectively independently and with a team
Excellent customer service skills
Strong English communication both verbally and in writing
Detail-oriented and strong troubleshooting skills
Ability to organize and prioritize tasks
Experience working in fast-paced environments
Knowledge of security principles and best practices
Experience managing cloud environments (Microsoft Azure preferred)
Experience managing Atlassian Jira/Confluence
Experience with Enterprise Identity and Access Management (Entra ID / Azure AD, Active Directory)
Experience with Windows 10/11 / Windows Server / Mac OSX / Linux
Advanced knowledge of computer setup, support, and networking principles
Prior experience with infrastructure and application monitoring tools
Knowledge of Microsoft 365 Suite (Exchange Online, Outlook, Office applications)

Benefits

Comp & perks

Health Insurance
Paid company holidays
Paid vacation and sick time
Professional development opportunities
Healthy work/life balance
Fully remote enabled

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

troubleshootingcloud environmentsMicrosoft AzureAtlassian JiraAtlassian ConfluenceEnterprise Identity and Access ManagementEntra IDAzure ADActive Directorycomputer setup

Soft Skills

customer servicecommunicationdetail-orientedorganizational skillsprioritizationteamworkindependenceadaptabilityproblem-solvingcollaboration