Senior Engineer Consultant – Full Stack

Verizon

Full-stack engineer designing Verizon contact center applications and agentic customer-service processes. Building scalable React, Java, Spring, and AWS solutions for customer service representatives.

Posted 8/24/2026full-timeBasking Ridge • New Jersey, Texas • 🇺🇸 United StatesSenior💰 $101,000 - $194,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and developing complex, reusable UI components and real-time APIs using the Spring Framework, while effectively collaborating with stakeholders to enhance call center applications. Proven ability to lead projects, mentor teams, and implement innovative solutions that improve operational efficiency and meet stringent business requirements.

Highest-signal resume keywords

ReactJS DevelopmentSpring FrameworkMicroservices ArchitectureAWS Cloud ServicesAgile Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

JavaScriptTypeScriptJavaSQLExtJSWeb UI DevelopmentObject-Oriented ProgrammingMulti-Threaded ApplicationsAPI DesignPerformance Tuning

Soft Skills

Interpersonal CommunicationTeam LeadershipAnalytical SkillsMentoringCollaboration

Tools & Technologies

GitCI/CD PipelinesUI Debugging ToolsCloud-Native SystemsDevSecOps

Certifications & Qualifications

AWS Certification

Industry Keywords

Call Center ApplicationsTelecommunicationsSoftware Development LifecycleDigital PlatformsUser Interface Design

Tech Stack

Tools & technologies

AWSCloudJavaJavaScriptMicroservicesOracleReactSpringSQLTypeScript

About the role

Key responsibilities & impact

Partner with stakeholders to design and add value to code development and enhancements for Contact Center applications
Partner directly with the business to create agentic processes used by Customer Service Representatives
Understand business requirements and translate them into solutions
Use AI pairing tools to quickly stand up solutions
Design and code complex, reusable, modular UI components incorporating Service business rules
Code real-time APIs using the Spring Framework
Own project deliverables throughout design, coding, testing, and UAT phases of enterprise projects
Guide US and offshore team members on software designs and software development lifecycle standards
Mentor and motivate staff team members and project peers on project and business-level impacts
Validate and flag gaps to avoid development lifecycle pitfalls
Make independent decisions that positively impact the overall system and future business projects
Create innovative solutions to improve call center representative efficiency
Investigate new technologies, process improvements, and reusable approaches to increase delivery speed
Design large- and medium-scale projects, define API schemas, and customize user interfaces for call center web modules serving consumer customers
Implement an assisted-channel digital platform with 24x7 availability and scalability to meet sub-second business SLA response times
Create development project plans, allocate resources, and manage tasks across multiple projects
Track milestones and develop mitigation alternatives for issues and design gaps
Interact with Analyst, QA leads, and Operations leads to align deliverables

Requirements

What you’ll need

Bachelor’s degree or four or more years of work experience
Four or more years of relevant experience, demonstrated through work experience and/or military experience
Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related technical field preferred
Strong experience designing, developing, testing, and providing operational support for ReactJS, ExtJS, JavaScript, TypeScript, microservices, Java, Spring MVC, SQL, Oracle, and/or other OOP languages
Extensive experience with web UI frameworks and web UI development, including usability, page transitions, page navigation, image caching, and lazy page loading
Experience with front-end payloads and front-end/server-side validations
Experience using UI debugging and profiling tools
Experience tuning web application performance
Experience with highly available, mission-critical, large-scale web applications
Experience building cloud-native systems with a DevSecOps mindset
Experience leading programs/projects with US and offshore development teams
Strong analytical skills and ability to abstract information from existing code
Experience developing multi-threaded applications interfacing with other systems
Knowledge/experience with AWS Cloud services
Excellent object-oriented design and programming skills, including design patterns and refactoring
Strong understanding of standard software development lifecycle methodologies
Software development ability, experience, speed, and quality
Ability to work in an Agile development environment
Ability to interface with different departments within the organization
Excellent interpersonal communication and teaming skills
Experience with Git version control systems and CI/CD pipelines
Experience developing call center digital platforms
Telecommunications experience
AWS certification listed as an additional qualification

Benefits

Comp & perks

Medical, dental, and vision insurance
Short- and long-term disability insurance
Basic life insurance
Supplemental life insurance
AD&D insurance
Identity theft protection
Pet insurance
Group home and auto insurance
Matched 401(k) savings plan
Up to 8 company-paid holidays per year
Up to 6 personal days per year
Paid parental leave
Adoption assistance
Tuition assistance
Other incentives
Potential premium pay such as overtime, shift differential, holiday pay, and allowances
Up to 15 days of vacation per year for newly hired employees, increasing with additional service