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Verizon

Senior AI Engineer

Verizon

Senior AI Engineer building, optimizing, and deploying AI/ML models for Verizon's Consumer Group. Collaborating with teams to enhance customer experiences with advanced AI solutions.

Posted 7/22/2026full-timeBasking Ridge • New Jersey, Texas • 🇺🇸 United StatesSenior💰 $101,000 - $194,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in building and optimizing AI/ML models and systems, with a strong focus on integrating LLM applications and ensuring high-performance outcomes. Proficient in collaborating with cross-functional teams to implement technical roadmaps and enhance customer success solutions.

Highest-signal resume keywords
AI/ML Model DevelopmentLLM Application IntegrationCloud Platforms (GCP, AWS, Azure)API Design and DevelopmentAgile Software Development Methodologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
AI/ML Model TuningTechnical ResearchData IntegrationPerformance OptimizationSoftware Engineering Best Practices
Soft Skills
Strong Organizational SkillsPrioritization SkillsAbility to Thrive in Dynamic Environments
Tools & Technologies
LangChainAutoGenACSSOptixPOSCTIWorkHubPerformance Management ToolsVerint
Industry Keywords
Customer Success SolutionsDigital Agent SolutionsAI IntegrationsEngineering Code ReviewsTechnical Design Sessions

Tech Stack

Tools & technologies
AWSAzureCloudGoogle Cloud Platform

About the role

Key responsibilities & impact
  • You will be building, optimizing, and deploying state-of-the-art agentic AI/ML models and systems within the Verizon Consumer Group (VCG) AI team
  • Applying hands-on technical expertise, you will be implementing next-generation customer success, sales, and digital agent solutions that directly impact how millions of customers interact with Verizon
  • Working as part of a high-performing squad, you will turn architectural designs into production-grade code while ensuring reliability, performance, and scale
  • Developing, testing, and scaling agentic AI/ML solutions, specialized workflows, and LLM-powered systems for VCG platforms
  • Integrating AI agent frameworks with existing customer success, digital, and retail channel technologies
  • Collaborating with product managers and GTS engineering teams to implement and iterate on production-grade technical roadmaps
  • Participating in engineering code reviews, technical design sessions, and red-teaming exercises to ensure safe and reliable model behaviors
  • Optimizing model inference pipelines, API endpoints, and data integration layers to meet high-performance consumer demands
  • Assisting in technical research and rapid prototyping to quickly evaluate and implement emerging open-source and proprietary AI frameworks
  • Contributing to the documentation of technical specifications and creating materials to showcase pilot performance results

Requirements

What you’ll need
  • Bachelor's degree or four or more years of work experience
  • Four or more years of relevant experience required, demonstrated through work experience and/or military experience
  • One or more years of hands-on experience building and tuning AI/ML models or integrating LLM applications
  • Experience with software development methodologies (e.g., Agile)
  • Willingness to travel up to approximately 25% of the time
  • a degree in Computer Science, Engineering, or a related field
  • Knowledge of standard AI/ML tooling, orchestration frameworks (e.g., LangChain, AutoGen), and software engineering best practices
  • Knowledge of systems and tools like ACSS, Optix, POS, CTI, WorkHub, Performance management Tools, existing AI integrations, and Verint
  • Experience with API design and development
  • Experience with cloud platforms (e.g., GCP, AWS, Azure) and cloud-native technologies
  • Strong organizational and prioritization skills and the ability to thrive in a dynamic environment, meet deadlines, and simultaneously work on multiple projects

Benefits

Comp & perks
  • medical, dental, vision, short and long term disability, basic life insurance
  • supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance
  • matched 401(k) savings plan
  • up to 8 company paid holidays per year
  • up to 6 personal days per year
  • paid parental leave
  • adoption assistance
  • tuition assistance