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About the role
Key responsibilities & impact- Build our client-base and make our current customers even happier
- Prospect for new customers while partnering with the sales team to close opportunities
- Support account strategy with sales
- Support 'success plans' with customers
- Drive and train online self-service, My Business, adoption of features and users to SLED customers
- Resolve customer problems and recommend solutions
- Report out on and identify opportunities to increase in person customer interactions for the Sales Reps
- Collaborate with sales to identify upsell, cross-sell and migration opportunities
Requirements
What you’ll need- Bachelor’s degree or one or more years of relevant experience required, demonstrated through work experience and/or military experience
- A valid driver’s license
- Eligibility to pass Motor Vehicle Record check
- Proven ability to identify customer opportunities, communicate well with customers, take care of our customers, and support our SLED sales representatives
- Experience prospecting, selling, sales support, and problem resolution for business accounts
- Experience in hunting for new business and partnering with the sales team to close the sale
- Familiarity with crafting programs with products that will wow our customers
- Experience in supporting the resolution of customer problems and recommending solutions
- Managed sales tracking and made appointments for a sales team
Benefits
Comp & perks- Best in class medical, dental and vision
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan
- Qualified student loan repayments or a combination of both
- Sales recognition programs
- Lucrative paid time off including five weeks of paid time off (vacation, holidays, and personal days)
- 8 weeks of paid parental leave for eligible new parents (when paired with short-term disability, this benefit may provide up to 16 weeks of paid time off for the birthing parent)
- Up to $8k per year in tuition assistance
- Discounts up to 50% off on Verizon products and services, Fios, high-speed home internet solutions to accessories and exclusive Verizon features, including 50% off Verizon wireless calling plans and much more.
- Additional perks to support V-teamers and their loved ones
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Sales TrackingAccount Strategy SupportCustomer Success PlanningBusiness ProspectingSolution Recommendation
Soft Skills
Effective CommunicationCustomer CareCollaboration with Sales Team
Certifications
Bachelor’s DegreeValid Driver’s License