Assist in interpreting business and functional requirements by collaborating with senior engineers to support technical implementation.
Support subject matter experts by documenting processes and contributing to knowledge-sharing activities within the team.
Follow established procedures and contribute to team coordination by understanding roles and responsibilities across support and engineering functions.
Participate in the implementation and testing of high-availability and redundant network systems under the guidance of senior engineers.
Install, configure, and perform basic Identity services components as part of MFA services.
Develop automation tools necessary for MFA services.
Implementation of Identity lifecycle automated provisioning workflows to ensure secure, and timely access.
Work with cloud based tools in the deployment of the services in cloud infrastructure.
Utilize configuration management tools like Ansible for the delivery and support of MFA services.
Enforce zero-trust principles to adhere to security standards and processes.
Provide first-line operational support, including monitoring alerts, escalating issues, and assisting in 24x7 support efforts as scheduled.

Requirements

Bachelor’s degree or four or more years of work experience
Four or more years of relevant experience required, demonstrated through work experience and/or military experience
IAM Expertise – Deep knowledge and understanding of Identity protocols like LDAP, SAML, FIDO, OAuth, and OpenID Connect.
Working experience with products like DUO, Okta.
Automation & Scripting – Proficiency in developing automation tools using languages like python, powershell, etc.
Directory Services – Practical experience of LDAP directory server implementations.
Cloud & Containers – Good understanding of containers and cloud based services.
Operations – Experience with application delivery, support, incident management, log management, and problem management areas. Familiarity with Identity and Access Management solutions.
Knowledge of Splunk. Ability to write splunk search language models, data models, and lookups for thread hunting.
Experience in developing, testing, and maintaining automation playbooks using python/API integrations and Strong knowledge of incident response lifecycles.
Experience building relationships across business units.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Identity protocolsLDAPSAMLFIDOOAuthOpenID ConnectAutomation toolsPythonPowerShellSplunk

Soft Skills

collaborationdocumentationknowledge-sharingteam coordinationoperational supportrelationship building