
Account Manager – Retail, SMB, Business Sales
Verizon
full-time
Posted on:
Location Type: Hybrid
Location: Hanover • Massachusetts • United States
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Salary
💰 $39,500 - $64,700 per year
About the role
- Introducing small and medium business customers to the latest high tech 5G products and services that solve their unique business needs
- Interacting with our small and medium business customers in the retail store, digitally, and through outbound prospecting
- Demonstrating the value of our products and services by introducing end to end technology solutions to energize their businesses
- Generating new business through prospecting, networking and working leads and referrals
- Driving small business results through the retail channel by partnering with and mentoring Consumer Retail Sales Representatives
- Growing your customer base by acquiring and retaining accounts in the small business segment
- Utilizing solutions-based selling techniques to solve business problems for your customers
- Outbound sales prospecting and customer visits
- Servicing the needs of the existing customer base
- Using sales enablement systems and tools to track, forecast, manage your pipeline and book of business
Requirements
- Bachelor’s degree or four or more years of work experience
- Three or more years of relevant experience required, demonstrated through work experience and/or military experience.
- Experience in sales, marketing or customer service
- Valid driver's license
- Willingness to travel
- A degree - Associates or Bachelor's Degree or related certifications/college courses
- Outside sales experience including outbound prospecting
- Wireless sales experience exceeding quota
- Experience influencing a team to drive sales results
- Capability to drive positive results in a team environment
- People skills for influencing, negotiating, conflict resolution and the demonstrated ability to build trust and act as an influencer at all levels.
Benefits
- Best in class medical, dental and vision
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan
- Qualified student loan repayments, or a combination of both
- Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives
- Lucrative paid time off, five weeks of paid time off (vacation, holidays, and personal days)
- 8 weeks of paid parental leave for eligible new parents (when paired with short-term disability, this benefit may provide up to 16 weeks of paid time off for the birthing parent)
- Up to $8k per year in tuition assistance
- Expand your knowledge through various industry certifications through Verizon’s Get Certified program
- Discounts up to 50% off on Verizon products and services, Fios, high-speed home internet solutions to accessories and exclusive Verizon features, including 50% off Verizon wireless calling plans and much more.
- From Employee discounts to pet insurance, we offer additional perks to ensure V-teamers and their loved ones are supported holistically
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
salesmarketingcustomer serviceoutbound prospectingsolutions-based sellingwireless salespipeline managementforecastingaccount acquisitionaccount retention
Soft Skills
people skillsinfluencingnegotiatingconflict resolutionbuilding trustteam collaborationmentoringcommunicationcustomer relationship managementproblem solving
Certifications
Bachelor's degreeAssociate's degreerelated certificationssales certificationsmarketing certificationscustomer service certificationsmilitary experienceprofessional development coursesleadership trainingnegotiation training