Mid-level Looker Analyst
Verity Group
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇧🇷 Brazil
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Create CSAT and NPS views/dashboards
- Consolidate existing information into a Looker dashboard, structuring and organizing visualizations
- Develop a dashboard to map experience gaps, taking into account teams' backlogs related to the customer journey/experience
- Create and track effectiveness and efficiency metrics for the CX team, making all metrics available within Looker
- Contribute to the structuring and maintenance of governance for these data and dashboards
Requirements
- Proficiency in Looker (primary skill)
- Ability to work with multiple data sources and consolidate them
- Experience with CSAT, NPS, and CX metrics
- Prior experience with Qualtrics is desirable
Benefits
- Meal allowance
- Food/grocery allowance
- Remote work stipend
- Health insurance
- Dental insurance
- Life insurance
- Discount partnerships
- Agreements with retailers and educational institutions
- Regular agile training sessions
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Lookerdata consolidationdashboard developmentmetrics trackingdata governance