Collaborate with the sales team to understand customer requirements and pain points
Conduct in-depth product demonstrations and presentations tailored to client needs
Develop RFP responses, scope platform integration and extension SOWs, carry-out POCs
Develop and deliver technical proposals, including system architecture, integration plans, and customization options
Work with clients to design and configure solutions that meet their specific requirements
Provide technical consulting during the sales cycle, including proof-of-concept (POC) and pilot projects
Maintain an expert-level understanding of Veritone’s SaaS products and their applications in the broadcast industry
Build deep technical expertise on the platform and integrated solutions and use those skills to address customer issues as needed
Stay updated on industry trends, competitive landscape, and emerging technologies
Provide clear and constructive feedback to the Veritone product team
Build and maintain strong relationships with key technical stakeholders at client organizations
Act as the primary technical point of contact for prospects and customers during the sales process
Collaborate with product management and engineering teams to provide customer feedback and influence product development
Assist in the creation of technical sales collateral, including whitepapers, case studies, and presentations
Develop specifications for Veritone platform integrations and extensions for outsourced development for more complex development initiatives
Transition successfully closed deals to the implementation and support teams
Provide initial post-sales technical support and training to ensure smooth onboarding
Provide technical assistance with provisioning and configuration activities

Requirements

BA/BS in Computer Science or Computer Programming or equivalent technical work experience
5+ years of experience working with public safety technology and products
Having retired law enforcement experience and/or an active security clearance is a huge plus
Background supporting government agencies at State & Local and/or Federal level
Ability to effectively prioritize and execute tasks in a high pressure, startup environment
Hands-on technical pre-sales experience, including API integrations
Proven analytical and problem-solving skills
Proven customer-facing skills
Strong project management skills
Practical experience with public cloud providers, including AWS and Azure
Ability to demonstrate troubleshooting techniques and problem solve with minimal direction
Strong teamwork mentality to collaborate with internal and external partners
Can work in an independent capacity as necessary
Able to exude patience and understanding in client-facing and high-pressure situations

Benefits

incentive compensation
health benefits
retirement benefits
life insurance
paid time off
parental leave and benefits
other employee perks and benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

API integrationssystem architecturetechnical proposalsplatform integrationcustomization optionsproof-of-concept (POC)technical consultingtroubleshooting techniquesproject managementtechnical sales collateral

Soft skills

analytical skillsproblem-solving skillscustomer-facing skillsteamwork mentalityability to prioritizeexecution skillspatienceunderstandingindependent workcollaboration

Certifications

BA/BS in Computer Scienceactive security clearance