Account Manager

Veritiv Corporation

Account Manager responsible for relationship and inventory management at Veritiv. Collaborating with customer service and sales teams to enhance account profitability and customer satisfaction.

Posted 6/5/2026full-timeDallas • Texas • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Manage account order flow, quoting activities, and reporting to ensure the highest levels of customer service while achieving efficiencies, cost reductions, and margin improvements.
Resolve order, inventory, and delivery challenges by working with the customers and our customer service, purchasing, and warehouse teams to solve problems.
Engage with customers ahead of seasonal rollouts, new product introductions and process changes to ensure the highest levels of customer service and performance delivery.
Identify new opportunities for cost and profit improvements to manage overall account profitability.
Work with customers and sales team to ensure inventory is adequate to service customer needs.
Oversee costing, pricing, and invoicing. Move invoicing discrepancies through to resolution.
Develop proposals and deliver sales presentations.
Troubleshoot local service or product quality issues, determine preventive actions, and implement process changes.

Requirements

What you’ll need

Bachelor’s degree in business, science or other related discipline or related experience.
2+ years of experience in account management, client services, sales, or project coordination in a client-facing role.
Experience coordinating cross-functional teams (e.g., design, estimating, scheduling, production/manufacturing).
Excellent written and verbal communication skills, with experience preparing proposals, presentations, and client documentation and strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Proficiency with standard business software (e.g., Microsoft Office).
Experience in manufacturing, horticultural print, visual communications, retail displays, or a related production environment.
Travel up to 25%.

Benefits

Comp & perks

Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.
Healthcare benefits (including medical, dental, vision, and health savings account), life, AD&D, and disability insurance, 401k, paid time off, tuition reimbursement, employee assistance program, and other fringe benefits.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementclient servicessalesproject coordinationcostingpricinginvoicingproposal developmentsales presentationsinventory management

Soft Skills

communication skillsorganizational skillsproblem-solvingcustomer serviceability to manage multiple prioritiescross-functional team coordinationfast-paced environment adaptability

Certifications

Bachelor’s degree