Product Program Manager
Hyland
PMP
Client Support Program Manager
Veritas Prime
full-time
Posted on:
Location Type: Remote
Location: Remote • Florida, Kansas, Maine • 🇺🇸 United States
Visit company websiteSalary
💰 $115,000 - $160,000 per year
Job Level
Junior
About the role
- Serve as the primary point of contact for assigned clients post-go-live, managing the relationship and ensuring satisfaction and alignment with their business goals.
- Maintain deep knowledge of each client’s system configuration, support needs, and operational context.
- Collaborate with internal teams to coordinate resources, align priorities, and enhance delivery efficiency.
- Provide regular updates to clients on project status, open items, and timelines.
Requirements
- Bachelor’s degree in Business, Human Resources, Information Systems, or a related field, or equivalent work experience.
- Experience in a client-facing role within a professional services or SaaS organization.
- Hands-on experience with SAP SuccessFactors is required.
- SAP SuccessFactors Employee Central Certification is strongly preferred.
- Proven ability to manage multiple tasks and projects with competing deadlines.
- Strong business acumen with the ability to connect technical support to broader client strategy.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SAP SuccessFactorssystem configurationproject management
Soft skills
client relationship managementcommunicationcollaborationbusiness acumenmultitasking
Certifications
SAP SuccessFactors Employee Central Certification
