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Claims Handling Administrator
VeriskClaims Handling Administrator responsible for raising payments for motor claims while managing correspondence. Join Verisk, a leader in property and casualty insurance analytics, for a meaningful career.
About the role
Key responsibilities & impact- To understand the different types of documents received and the actions required for each
- Data extract all relevant claim information from the document onto the system where required with heightened attention of accuracy
- Raising payments on files, ensuring attention to detail.
- Create all new claims on the system(s) where applicable, highlighting duplicate claims where necessary
- Complete post triage and redirect correspondence if needed
- Raise payments and update the system to ensure the file is in the correct stage and clear notes are visible of actions taken
- Identify post that needs urgent action and escalate as appropriate
- Manage work efficiently to enable customer Service Level Agreement’s, individual targets and team targets are met
- Maintain a high standard of quality on work produced to meet both internal and external audit requirements
- To deliver professional standards of customer service to internal and external customers
Requirements
What you’ll need- Accuracy / Attention to detail
- Computer Literate
- Customer Service
- Collaborative
- Communication including telephony
- Determination
- Enthusiasm
- Motivated
- Organised
- Patience
- Proactive
- Teamwork
- Telephony
- Willingness to Learn
Benefits
Comp & perks- Short Term Incentive
- Long Term Incentive
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Data ExtractionClaims ManagementSystem UpdatesPost TriagePayment Processing
Soft Skills
Attention To DetailCommunicationTeamworkProactiveOrganised