Verinext

Systems Engineer – Microsoft 365

Verinext

full-time

Posted on:

Location Type: Hybrid

Location: Knoxville • Tennessee • United States

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Tech Stack

AzureDNSFirewallsVMware

About the role

  • - Execute new customer onboarding technical workstreams, including discovery support, build plans, cutover coordination, and post-go-live validation.
  • - Implement, administer, and troubleshoot Windows Server services including Active Directory Domain Services, Group Policy, file and share permissions, and server role migrations.
  • - Administer and support Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive, Entra ID, licensing, mail flow, and mail filtering.
  • - Implement and manage endpoint and device configuration through Microsoft Intune (enrollment, policies, compliance, application deployment).
  • - Perform data migrations including file server migrations, mailbox moves, SharePoint/OneDrive migrations, and related user impact planning and validation.
  • - Support virtualization and compute platforms (VMware and/or Hyper-V) including host and VM lifecycle operations, resource troubleshooting, and migration support.
  • - Maintain a foundational understanding of networking concepts (VLANs, VPNs, subnets, DHCP, firewalls) to coordinate effectively with senior network engineers and troubleshoot connectivity dependencies.
  • - Serve as an escalation engineer for the Service Desk for complex Windows, identity, and Microsoft 365 issues; document findings and drive issues to resolution.
  • - Participate in an on-call rotation and perform after-hours maintenance windows as required for upgrades, cutovers, and incident response.
  • - Create and maintain project documentation and as-built records (network diagrams, configurations, runbooks) and ensure timely, accurate ticket notes and time entry in the PSA system.
  • - Follow established change control practices, security standards, and customer-specific requirements; proactively identify risks and recommend remediation or follow-on project work.
  • - Provide clear customer communication, including status updates, outage/downtime planning, and handoff notes to the Service Delivery team.
  • - Share knowledge with teammates through peer review, documentation, and internal enablement sessions.

Requirements

  • - 5+ years of experience in systems administration with hands-on Windows domain services and Microsoft 365 administration; networking fundamentals required.
  • - Advanced knowledge of Windows domains, Active Directory, Group Policy, file permissions, and Windows Server administration (build, migrate services, decommission).
  • - Strong knowledge of public and internal DNS, DHCP, and identity-related troubleshooting.
  • - Proficient administration of Microsoft 365 (Teams, SharePoint, Exchange Online, Entra ID, licensing, mail flow).
  • - Working knowledge of Intune for device management and policy deployment.
  • - Basic understanding of networking fundamentals including VLANs, VPNs, subnets, and firewall concepts sufficient to troubleshoot dependencies and collaborate with network engineers.
  • - Experience supporting virtualization platforms (VMware and/or Hyper-V).
  • - Strong troubleshooting, documentation, and customer communication skills; ability to translate technical concepts for non-technical stakeholders.
  • - Ability to work in a structured project environment (scoping assumptions, milestones, change requests) and manage multiple active work streams.
  • - Willingness to participate in an on-call rotation and scheduled after-hours maintenance windows.
  • - Occasional travel to customer sites may be required.
  • Preferred
  • - 3+ years of experience in an MSP or similar multi-customer environment.
  • - Experience with hybrid identity (Entra ID Connect / Azure AD Connect), conditional access, and identity lifecycle practices.
  • - Experience with common migration tooling and methods (Exchange cutovers, tenant-to-tenant migrations, SharePoint/OneDrive migrations).
  • - PowerShell scripting for administration and automation.
  • - Experience with backup and recovery operations and troubleshooting in an MSP environment.
  • - Relevant certifications such as Microsoft (AZ-104, MS-102), CompTIA Network+, or equivalent.
Benefits
  • - Retirement Plan (401k, IRA)
  • - Work From Home
  • - Health Care Plan
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Windows Server administrationActive DirectoryGroup PolicyMicrosoft 365 administrationIntuneVMwareHyper-VPowerShell scriptingdata migrationnetworking fundamentals
Soft Skills
troubleshootingdocumentationcustomer communicationproject managementcollaborationknowledge sharingproblem-solvingescalation managementrisk identificationstatus reporting
Certifications
Microsoft AZ-104Microsoft MS-102CompTIA Network+