Commercial Account Executive, Install Base

Vercel

Account Executive on the Commercial Install Base team managing existing Vercel customers. Driving relationships, retention, and growth with technical and commercial outcomes.

Posted 7/23/2026full-timeSan Francisco • California, New York, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $221,000 - $300,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing customer relationships, driving revenue growth, and executing account strategies. Proficient in leveraging data and insights to enhance customer outcomes and navigate complex sales cycles.

Highest-signal resume keywords

Revenue Target AchievementPipeline GenerationAccount PlanningNegotiation SkillsCustomer Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Opportunity ManagementTechnical EvaluationForecastingAccount ResearchData Analysis

Soft Skills

CollaborationProactivityResilienceCredibility BuildingCuriosity

Tools & Technologies

Vercel SystemsAIAutomationWorkflows

Industry Keywords

Customer RetentionGrowth StrategyMulti-Stakeholder SalesDeveloper ProductivityCommercial Strategy

About the role

Key responsibilities & impact

Own the commercial strategy, retention, and growth of a portfolio of existing Vercel customers.
Build account plans that identify customer priorities, key stakeholders, current workloads, risks, whitespace, and expansion opportunities.
Generate pipeline through proactive prospecting, multi-threading, product usage signals, and thoughtful account research.
Build trusted relationships with developers, engineering leaders, executives, procurement partners, and other key stakeholders.
Run end-to-end renewal and expansion cycles, including discovery, qualification, technical evaluation, negotiation, and close.
Identify customer risk early and develop clear plans to protect recurring revenue.
Connect Vercel’s platform to measurable outcomes such as faster product delivery, improved performance, stronger reliability, increased conversion, and greater developer productivity.
Partner with Solutions Architects to understand customer architecture, uncover new workloads, and guide technical evaluations.
Mobilize Developer Success, Product, Marketing, and executive resources at the right moments to advance customer outcomes.
Maintain accurate forecasts, opportunity plans, renewal timelines, and customer context in Vercel’s systems.
Use AI, automation, and repeatable workflows to improve account research, prioritization, and execution.
Share successful plays, customer insights, and market feedback to help the team improve.

Requirements

What you’ll need

Has a history of achieving revenue targets through pipeline generation, opportunity management, negotiation, and closing.
Has experience owning and growing existing customer relationships, including renewals and expansion.
Proactively creates pipeline rather than relying primarily on inbound demand.
Can develop a point of view on an account and turn thoughtful hypotheses into customer conversations.
Builds credibility with technical, executive, and commercial stakeholders.
Learns complex products quickly and is curious about how modern web and AI applications are built and scaled.
Can translate technical capabilities into clear business value.
Is comfortable navigating ambiguity, complex organizations, and multi-stakeholder sales cycles.
Demonstrates strong account planning, forecasting, and opportunity management discipline.
Uses data, customer signals, and judgment to prioritize time effectively.
Is coachable, collaborative, proactive, and team-first.
Is resilient and energized by complex commercial problems.

Benefits

Comp & perks

Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.