Collections Specialist – Accounts Receivable

Collections Specialist for Accounts Receivable at Vercel. Owning cash application and collections processes while collaborating with global teams.

Posted 5/27/2026full-timeRemote • 🇮🇳 IndiaMid-LevelSenior💰 ₹4,194,000 - ₹5,243,000 per yearWebsite

Tools & technologies

ERP

Key responsibilities & impact

Own daily cash application and reconciliation, including ACH, wire, and credit card payments.
Investigate and resolve unapplied or misapplied cash and reconcile bank and Stripe transactions.
Manage collections efforts, including proactive outreach on overdue invoices and reducing DSO.
Partner with Sales and Customer Success to resolve billing issues and drive timely payments.
Handle credit card disputes and chargebacks, including documentation and resolution.
Monitor and manage account suspensions for delinquent customers.
Perform bad debt analysis, including identifying at-risk accounts and supporting write-offs.
Prepare and deliver weekly AR updates to leadership on collections status, aging, and suspensions.
Support manual billing and invoice generation, ensuring accuracy and completeness.
Collaborate cross-functionally to improve AR processes and support automation initiatives.

What you’ll need

3–6 years of experience in Accounts Receivable, Collections, or Order-to-Cash roles.
Strong hands-on experience with cash application, collections, and reconciliations.
Experience managing credit card disputes or chargebacks.
Familiarity with ERP systems such as NetSuite and payment platforms like Stripe.
Strong Excel skills (e.g., pivot tables, lookups, data analysis).
Excellent written and verbal communication skills with customer-facing experience.
Comfortable working in a shift aligned with US time zones.
High attention to detail and strong problem-solving skills.
Ability to work independently in a fast-paced, global environment.

Comp & perks

Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

cash applicationreconciliationcollectionsbad debt analysisinvoice generationdata analysisExcelACH paymentswire paymentscredit card payments

Soft Skills

problem-solvingattention to detailcommunicationcollaborationindependencecustomer-facing experience