Vercel

Workplace Operations Manager, NYC

Vercel

full-time

Posted on:

Origin:  • 🇺🇸 United States • New York

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Salary

💰 $130,000 - $150,000 per year

Job Level

Mid-LevelSenior

Tech Stack

CloudJavaScriptNext.js

About the role

  • Lead and oversee daily operations at the New York hub, ensuring a high standard across building maintenance, repairs, mailroom, access, and general services.
  • Own the employee experience on site, managing space activations, food programs, vendor performance, and event support to ensure everything runs smoothly and aligns with Vercel culture.
  • Proactively partner with cross-functional teams, including IT, Security, Legal, and Finance, to coordinate services and streamline processes.
  • Partner with broader Workplace team to own components of and drive larger projects like future office buildouts and moves.
  • Provide remote support to other office locations in London and Berlin.
  • Support our global, company-wide Workplace programs by contributing to team OKRs/KPIs and driving assigned special projects (i.e. sourcing and vetting new Workplace vendors, helping launch new Workplace programs).

Requirements

  • 3-5 years of experience in workplace operations or office management
  • You’re comfortable working in a fast-paced environment on multiple projects; you’re an independent worker who can operate in ambiguity and drive to outcomes with minimal oversight.
  • Excellent communication and interpersonal skills with a strong focus on collaboration, service, and attention to detail.
  • Demonstrated experience managing office logistics, coordinating with vendors, and supporting events or onsite experiences.
  • Proactive, solutions-oriented self-starter with a positive attitude and strong organizational and problem-solving skills.