Senior HRBP – Sales and Go-to-Market
Zillow
CloudGo
Senior People Operations Specialist
Vercel
full-time
Posted on:
Origin: • 🇬🇧 United Kingdom
Visit company websiteJob Level
Senior
Tech Stack
CloudJavaScriptNext.jsReact
About the role
- Serve as the first escalation point for employee and manager HR-related queries, delivering timely and accurate resolution with empathy and clarity
- Manage and continuously improve onboarding, offboarding, and related People Ops workflows for our employees outside the US
- Oversee day-to-day vendor relationships with global EOR and benefits providers across 25+ countries
- Maintain and evolve documentation for key People Ops processes, policies, and standard operating procedures
- Support internal projects to enhance systems, tools, and operational efficiency within the People function
- Partner with HRBPs and business leaders to execute employee lifecycle changes and ensure data integrity in core HR systems
- Partner with our Legal team to ensure compliance activities related to local labor regulations and internal policy updates
- Act as liaison to the Workplace team, ensuring seamless coordination and onsite support for employees and office operations
- Partner with the payroll team on non-US leave management and assist with the accurate and timely closure of monthly payroll.
Requirements
- 5+ years of HR Operations experience with a focus on employee lifecycle management, HR systems, and vendor coordination
- Are passionate about crafting exceptional employee experiences through thoughtful processes
- Deep understanding of EMEA employment policies and practices, and knowledge about APAC is a plus
- Experience working with global teams and collaborating across time zones
- Experience working with EOR providers and benefits vendors across multiple EMEA and APAC countries
- Demonstrated ability to manage escalations, navigate complexity, and deliver solutions that scale
- High integrity and discretion when dealing with sensitive employee data and situations
- Obsessive over the details and have expertise in developing internal documentation or process guides
- Have contributed to building or improving internal knowledge systems or employee-facing support content
