Associate Director/Director, Sales Operations – Field Force Effectiveness

Verastem Oncology

Associate Director/Director managing sales operations & field force effectiveness for Verastem Oncology. Optimize commercial systems and territory alignments to enhance field team performance.

Posted 4/17/2026full-timeBoston • Massachusetts • 🇺🇸 United StatesSenior💰 $175,000 - $245,000 per yearWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Own the operational backbone that enables the commercial field team to perform
Serve as business owner of Veeva CRM and ensure data integrity
Drive CRM utilization and adoption across the field team
Personally build and maintain territory alignments using performance data
Own the full IC lifecycle including plan design, tracking, and payout calculations
Build and own field-facing dashboards and performance reports
Maintain compliance with internal and external regulatory requirements
Collaborate with cross-functional stakeholders to drive operational programs

Requirements

What you’ll need

7+ years of progressive experience in pharmaceutical sales field operations
Hands-on Veeva CRM experience including system configuration, administration, and project management
Direct experience building IC plans, territory models, and call planning frameworks
Demonstrated experience managing competing operational workstreams simultaneously with strong project planning and prioritization skills
Fluency with pharmaceutical field operations compliance requirements
Advanced Excel required; BI tool proficiency (Tableau, Power BI) a plus
Strong interpersonal and communication skills
Rare disease or specialty pharmacy experience strongly preferred; oncology experience a plus

Benefits

Comp & perks

annual bonus
equity compensation
competitive benefits package

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Veeva CRMsystem configurationadministrationproject managementIC plansterritory modelscall planning frameworksadvanced ExcelTableauPower BI

Soft Skills

project planningprioritizationinterpersonal skillscommunication skills