Own the operational backbone that enables the commercial field team to perform
Serve as business owner of Veeva CRM and ensure data integrity
Drive CRM utilization and adoption across the field team
Personally build and maintain territory alignments using performance data
Own the full IC lifecycle including plan design, tracking, and payout calculations
Build and own field-facing dashboards and performance reports
Maintain compliance with internal and external regulatory requirements
Collaborate with cross-functional stakeholders to drive operational programs

Requirements

7+ years of progressive experience in pharmaceutical sales field operations
Hands-on Veeva CRM experience including system configuration, administration, and project management
Direct experience building IC plans, territory models, and call planning frameworks
Demonstrated experience managing competing operational workstreams simultaneously with strong project planning and prioritization skills
Fluency with pharmaceutical field operations compliance requirements
Advanced Excel required; BI tool proficiency (Tableau, Power BI) a plus
Strong interpersonal and communication skills
Rare disease or specialty pharmacy experience strongly preferred; oncology experience a plus

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Veeva CRMsystem configurationadministrationproject managementIC plansterritory modelscall planning frameworksadvanced ExcelTableauPower BI

Soft Skills

project planningprioritizationinterpersonal skillscommunication skills