Field Service Technician I – 4-Day Workweeks, Company Vehicle

Veralto

Field Service Technician working for Hach, delivering high-quality service on water analysis devices. Traveling to various sites for maintenance and customer support with a focus on environmental quality.

Posted 6/17/2026full-timePhiladelphia • Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $29 - $31 per hourWebsite

About the role

Key responsibilities & impact

Perform preventative maintenance, routine repair, and calibration/verification of instrumentation using established company standard work.
Promotes a positive customer experience and serves as on-site customer contact for technical and service-related problems.
Work in a wide variety of municipal and industrial settings, including but not limited to drinking water & wastewater treatment facilities, refineries, chemical manufacturing plants, food & beverage processing facilities, etc.
Submits prompt, accurate service reports that affect billing, inventory, instrument history, and instrument failure.
Follows safe work practices according to company policy.
Executes administrative activities in support of service visits.
Daily travel to customer sites with up to 75% overnight stays. Company-paid travel, accommodations, and meals are provided for overnight stays.

Requirements

What you’ll need

Previous experience in a travel-based field service and/or customer-facing roles strongly preferred.
HS Diploma required; Associates/technical degree preferred, or a combination of education and experience.
Basic mechanical aptitude is a must - experience with preventative maintenance and technical diagnostics/repair is helpful but not required.
A valid driver's license, a clean driving record, and the ability to rent a car and/ or hotel rooms under applicable state law are required.

Benefits

Comp & perks

Training period: comprehensive 10-week training period
Company car (maintenance/fuel paid for by us)
Company Cell phone
Corporate credit card for company expenses
Full benefits starting your first day: including medical/dental/vision, 401(k) with company matching, PTO (up to 17 days a year), and 48 hours of Paid Sick Leave
Hach Bonus: up to 6% of the yearly salary, paid out quarterly.
Dedicated support staff to assist you in helping your customers.
Career coaching and development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

preventative maintenanceroutine repaircalibrationtechnical diagnosticsinstrumentationservice reportingadministrative activitiesmechanical aptitude

Soft Skills

customer servicecommunicationproblem-solvingattention to detail

Certifications

HS DiplomaAssociates degreetechnical degreevalid driver's license