Service Engineer

Veralto

Service Engineer providing onsite technical support and installation for Videojet equipment. Responsible for maintenance, breakdown resolution, customer training, and service contract promotion.

Posted 6/4/2026full-timeDelhi • 🇮🇳 IndiaJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

Oracle

About the role

Key responsibilities & impact

Provide onsite technical service support to customers, including installation, preventive maintenance, breakdown resolution, and customer training
Support service revenue growth through promotion of service contracts, consumables, and identification of upgrade or replacement opportunities
Attend and resolve customer equipment breakdowns within the assigned region
Install, commission, and maintain Videojet equipment at customer sites
Perform preventive maintenance as per defined schedules
Diagnose technical issues and provide effective corrective actions
Raise spare part requests and close service transactions under warranty, CAMP, or chargeable services
Promote service contracts and consumables to customers
Conduct product demonstrations and provide operator-level customer training
Prepare and update service reports in Oracle
Identify potential spare parts and equipment requirements, submit quotations, and collect purchase orders
Generate service leads for the sales team related to equipment upgrades or replacements.

Requirements

What you’ll need

Diploma or Engineering degree
Minimum 2 years of experience in field service or technical service roles
Strong troubleshooting and analytical skills
Ability to work independently with minimal supervision
Effective communication and customer-handling skills
Familiarity with the local language
Willingness to travel extensively within the assigned region

Benefits

Comp & perks

Flexible working hours
Professional onboarding and training options
Career coaching and development opportunities
Health benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

installationpreventive maintenancebreakdown resolutiondiagnosis of technical issuesservice report preparationspare part requestscustomer trainingequipment commissioningservice transaction managementproduct demonstrations

Soft Skills

troubleshooting skillsanalytical skillsindependent workeffective communicationcustomer handlingwillingness to travel

Certifications

DiplomaEngineering degree