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Service Engineer
VeraltoService Engineer ensuring water quality and providing technical support while developing customer relationships. Collaborating with teams to achieve financial targets related to operating revenue in Guwahati, India.
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Ensure the response and turn-around time on calls assigned are met
- Complete all the PM’s as per schedule
- Plan and execute all the I &C and demo activities allotted
- Develop good relationship with customers to enhance the satisfaction levels
- Generate leads by interacting with the customers and pass on through the Marketing Teams
- Meet service sales targets to achieve the monthly, quarterly and annual financial targets of operating revenue
- Discipline on CRM packages of Service Max and SFDC
Requirements
What you’ll need- 3-4 years’ experience with a degree in Diploma or equivalent preferably having worked on Hach / similar products
- Willingness to relocate across India basis job / company priorities
- Willingness to travel
- Good written and verbal communication skills in English
- Teamwork and ability to work across cultures, locations, and business teams
- Expertise in MS office
- Exposure to Copilot AI tool would be added advantage
- Proactive and action-oriented with an eye for detail
- Self-motivated with a passion for driving business growth in a rapidly evolving market
- Problem-solving skills and the ability to develop innovative solutions to meet customer needs
- Excellent communication and interpersonal skills, with an ability to build and maintain customer relationships
Benefits
Comp & perks- Professional onboarding and training options
- Powerful team looking forward to working with you
- Career coaching and development opportunities
- Health and wellness benefits
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CRM packagesService MaxSFDCHach productslead generationservice salescustomer satisfactionproblem-solvinginnovative solutions
Soft Skills
communication skillsteamworkinterpersonal skillsproactiveaction-orientedattention to detailself-motivatedrelationship building
Certifications
Diploma or equivalent