Service Business Development Manager

Veralto

Service Business Development Manager at Hach developing services for water quality. Engaging with customers to achieve sales goals and expand market share in the field of water instruments and process control.

Posted 5/13/2026full-timeNorthgate • 🇦🇺 AustraliaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

ERPOracle

About the role

Key responsibilities & impact

Achieve sales goals aligned with company objectives.
Participate in sales activities including customer visits, trade seminars and shows, product demonstrations, customer and channel seminars, and close opportunities by participating in formal proposals, invitations to bid and supply contracts.
Develop relationships with key accounts, channel partners, and new customers to identify business opportunities and expand market share.
Collaborate with internal teams to ensure customer satisfaction and drive service delivery completion.
Collaborate actively with internal teams and other Hach sales channels to identify opportunities and tailor Hach Service solutions to meet customer needs.
Stay informed on Voice of Customer, industry trends, competitive activities, and business opportunities to drive new Service product offerings and growth strategies.
Manage account performance using KPIs and implement strategies to achieve growth targets.
Develop and regularly update sales and account plans to achieve assigned targets through customer engagement, Value Selling, and funnel management.
Train internal teams and customers to ensure the full potential of Hach solutions are realized.

Requirements

What you’ll need

Relevant Trade or Tertiary qualification related to instrumentation and/or process control systems.
Extensive technical understanding, with minimum 5 years of technical sales or service experience, preferably in service sales with spares and contracts.
Well-developed sales and negotiation skills.
Excellent communication skills (written and verbal).
Self-starter with demonstrated proficiency in time management skills.
Demonstrated working knowledge of Microsoft Office; CRM (Salesforce and Servicemax) and ERP (Oracle or SAP) experience preferred.
Ability to travel domestically & occasionally internationally, up to 50% of time.
Valid driver’s license.
Preferred: Water instrumentation, equipment, and process knowledge.

Benefits

Comp & perks

Teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.
Career growth and professional development.
Resources that make a positive difference in your life.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

technical salesservice salessales negotiationtime managementaccount managementValue Sellingfunnel managementcustomer engagementsales planningKPI management

Soft Skills

communication skillsself-starterrelationship buildingcollaborationcustomer satisfactiontrainingproblem-solvingadaptabilitystrategic thinkinginitiative

Certifications

relevant trade qualificationtertiary qualification in instrumentationtertiary qualification in process control systemsvalid driver's license