RMA Analyst

Veralto

RMA Analyst managing returns and warranty processes for Videojet, a global leader in product identification. Analyzing workflows and ensuring operational efficiency within teams.

Posted 5/7/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

ERPOracle

About the role

Key responsibilities & impact

Manage RMA processes, including analysis of pending items, regularization of movements, and coordination with third parties.
Execute and monitor automated RMA processes via robot (RPA), in addition to manual activities in the Oracle system.
Perform system write-offs, part cancellations, and control of the Service sub-inventory.
Create maintenance item records, manage materials, and request tools for technicians.
Execute and analyze T&M (Time & Materials) billings using the Delogic system.
Manage warranty processes with customers and distributors, including requests for credits/bonuses.
Prepare, consolidate, and send managerial, operational, and accounting reports.

Requirements

What you’ll need

Bachelor’s degree completed or in progress in Administration, Logistics, Accounting, Engineering, or related fields.
Previous experience with RMA, reverse logistics, after-sales, or parts management.
Knowledge of ERP systems, preferably Oracle.
Experience with inventory processes, billing, warranties, or asset control.
Advanced Excel skills, with experience in reporting, data analysis, and consolidation.

Benefits

Comp & perks

Meal voucher
Health plan
Dental plan
Life insurance
Transportation voucher
Onboarding program and professional training
Career development support and growth opportunities
An amazing team waiting for you

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

RMA processesautomated RMA processesOracle systemsystem write-offspart cancellationsT&M billingsDelogic systemadvanced Exceldata analysisreporting

Soft Skills

coordinationmanagementanalysisconsolidationcommunication

Certifications

Bachelor’s degree