Veralto

HR Service Partner

Veralto

full-time

Posted on:

Location Type: Remote

Location: Czechia

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About the role

  • Supported by Standard Work, manage assigned caseload for Tier 1 requests
  • Respond to general inquiries and support transactional execution on processes such as preboarding, job and compensation changes, time and attendance, leaves of absence, benefits, etc.
  • Ensure that Service Level Agreements (SLAs) and service quality standards are exceeded every time
  • Serve as point of contact for inquiries from regional EMEA Associate Groups
  • Log and manage tickets/cases in the system
  • Guide users on self-service tools and knowledge base content
  • Support the development and improvement of knowledge base articles and resources
  • Escalate unresolved or complex cases to Tier 2 and 3 as required

Requirements

  • Experience in HR or HR Operations or HR Support, across any discipline and background
  • A High School Diploma
  • Must be fluent in English and any other KEY language for regional support (Czech, Turkish and/or any other EU-Language)
  • Strong communication and problem-solving skills and high attention to detail
  • Technology system mindset and proficiency with the MS Office suite
  • Ability to work in a fast-paced and dynamic environment
  • Knowledge of HRIS, preferably Workday.
Benefits
  • Diversity and inclusion initiatives
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HR OperationsHR SupportHRISWorkday
Soft Skills
communicationproblem-solvingattention to detail
Certifications
High School Diploma