Implementation Project Manager

Veracross

Implementation Project Manager at Veracross coordinating school software deployments for K-12 education in Australia. Leading project management and ensuring alignment with school stakeholders for successful implementation.

Posted 6/1/2026full-timeMiami • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Develop, coordinate, and track comprehensive implementation plans and resource schedules to ensure high-quality, on-time delivery.
Lead implementation kickoffs to discover school-specific goals, set clear role expectations, and verify project timelines.
Conduct regular reviews of staffing, timelines, and process expectations, providing schools with absolute clarity on their implementation status.
Proactively solicit school feedback to ensure stakeholders have the necessary context and confidence as they move through the implementation lifecycle.
Maintain a continuous view of implementation health for each school by tracking risks surfaced by school stakeholders or flagged internally by implementation staff, reviewing open items during periodic strategic project reviews, and driving each risk toward resolution.
Serve as the primary escalation point and relationship owner for assigned schools. Independently manage escalations and challenging conversations with school leadership.
Ensure school personnel are tracking toward their goals by completing required self-paced training and attending live sessions with Veracross experts.
Own Salesforce project setup and administration for all APAC implementations across all product lines, ensuring consistent project structure and data accuracy.

Requirements

What you’ll need

Experience within the Australian K–12 education sector, with demonstrated understanding of local operations, regulatory environment, and school leadership dynamics.
5+ years of project management experience, including leading complex SaaS or enterprise software implementations (12–18 months in duration), with demonstrated maturity and authority to conduct strategic conversations with school leadership and independently resolve escalations without director-level intervention.
Demonstrated ability to manage 20 to 25 concurrent projects, balancing competing priorities while maintaining high-quality delivery and stakeholder alignment.
Broad and thorough knowledge of Veracross products, especially SIS, including functionality and configuration, or proven ability to rapidly develop this knowledge through self-directed learning and collaboration with technical teams. Must understand implementation details sufficiently to provide strategic guidance on timelines, risks, and resource planning.

Benefits

Comp & perks

The best tools to get the job done!
Growth opportunities!
Work/life balance
Parental leave policy
Flexibility
Make a difference
Snacks, drinks & coffee
Culture

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementSaaS implementationsenterprise software implementationsrisk managementresource planningdata accuracyimplementation planningconfiguration managementstakeholder alignmentself-paced training

Soft Skills

leadershipcommunicationproblem-solvingrelationship managementstrategic thinkingfeedback solicitationclarity in communicationindependent decision-makingbalancing prioritiesescalation management