Product Manager – Payments

Veracross

Payments Product Manager leading strategy and execution for Veracross's global payment capabilities. Partnering with processors and teams to deliver payment experiences across multiple regions.

Posted 5/29/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesJuniorMid-Level💰 $115,000 - $130,000 per yearWebsite

About the role

Key responsibilities & impact

Support the strategy, planning, and execution of the Veracross global payments roadmap across the US, UK, ANZ, and other markets
Conduct market research, customer discovery, and competitive analysis to inform payments product decisions
Partner with payment processors, gateways, and banking partners to evaluate capabilities, negotiate features, and manage day-to-day relationships
Collaborate with UX, engineering, compliance, and GTM teams to deliver intuitive, secure, and scalable payment experiences for schools and families
Translate business and customer needs into clear product requirements, user stories, and acceptance criteria
Help ensure compliance with PCI DSS, NACHA, card network rules, and regional payment regulations (e.g., PSD2/Strong Customer Authentication in the UK/EU, ATO/AusPayNet standards in Australia)
Analyze payment performance data — authorization rates, decline reasons, settlement timing, chargebacks, and fees — to identify opportunities for improvement
Support GTM, customer success, and support teams with training, documentation, and enablement on payments features
Track KPIs, report on product performance, and adapt the roadmap based on measurable impact

Requirements

What you’ll need

Bachelor’s degree in Business, Finance, Economics, Computer Science, or a related field
Minimum 2 years of relevant experience in payments, fintech, financial services, or a closely related domain (e.g., associate product manager, payments operations, payments analyst, product analyst, or implementation specialist working with payments or treasury products)
Working knowledge of how online payments work end-to-end — including card processing, ACH/bank transfers, gateways, processors, and settlement
Familiarity with payments compliance and risk concepts such as PCI, fraud prevention, and chargebacks
Strong analytical mindset, comfortable working with data to inform product decisions
Excellent written and verbal communication skills, with the ability to collaborate across time zones and regions
Curious, organized, and self-directed — eager to grow into a full product management role with global scope
Authorized to work in the United States
**Bonus Points **
Prior experience as an Associate Product Manager or Product Analyst on a payments or fintech product
Exposure to international/cross-border payments, multi-currency processing, or FX
Experience with payment platforms such as Stripe, Adyen, Worldpay, Payroc or similar
Familiarity with regional payment methods (e.g., BECS/Direct Debit in Australia, BACS/Faster Payments in the UK, ACH in the US)
Experience working in or with K–12 schools, higher education, or family-facing billing platforms
Exposure to machine learning and/or automation

Benefits

Comp & perks

3 weeks of vacation per year
14 paid holidays per year (including the week off between Christmas and New Year's Eve)
56 Hours of paid sick leave annually
Top tier benefits -
Medical, Dental & Vision (Blue Cross Blue Shield & EyeMed)
Veracross LLC Fidelity 401(k) Plan - Managed by Sentinel Benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

paymentsfintechfinancial servicescard processingACHbank transferspayment compliancefraud preventiondata analysisproduct management

Soft Skills

analytical mindsetwritten communicationverbal communicationcollaborationorganizationself-directedcuriosity

Certifications

Bachelor’s degree