Implementation Manager – Accounting, Student Billing

Veracross

Implementation Manager overseeing Accounting & Student Billing implementations for independent schools worldwide. Collaborating with Business Offices to enhance processes and ensure successful project delivery.

Posted 5/13/2026full-timeRemote • 🇦🇺 AustraliaEntry LevelWebsite

About the role

Key responsibilities & impact

Deliver Accounting & Student Billing platform consulting and organizational change management to complex Business Offices, large and small. This multi-month implementation consulting consists of:
Platform transition options consulting: Through discovery and collaboration with the client, evaluate, demo, and revise setup options.
Orchestrate successful Business Office change management, where the tailored configurations, once approved, are documented, socialized, and deployed.
Business Office workflow consulting: Create documented models to support the ways the school's Business Office can best leverage the Veracross Accounting & Student Billing modules to support their operation.
Alongside the Veracross Lead Project Manager, develop Business Office implementation project plans based on the Accounting & Student Billing module configuration.
Develop and orchestrate tailored Accounting & Student Billing support handoffs.
Mentor clients in their chart of accounts design as needed.
Coach Implementation Managers from basic Accounting consulting proficiency to moderate Accounting consulting proficiency.
Write and update internal documentation to support continuous improvement of a standardized, best practice, Accounting & Student Billing implementation process, including training and adoption.
Lead direct training engagements for strategic and high-complexity Accounting offices.
Develop and maintain Student Billing & Accounting module product feedback that emerges from direct consultations.
Achieve consultation success on time, and on budget.
Participate with Marketing and Sales in 2-3 Independent School Business Office conferences a year.

Requirements

What you’ll need

- Relevant degree/qualification or equivalent experience.
- Accounting degree, coursework, or relevant experience in a Business Office setting (Highly Desirable)
- 4+ years of experience implementing Student Billing & Accounting software, including data conversion; experience with SaaS a plus.
- Experience in leading Veracross Full Accounting Implementations, or similar SaaS accounting implementation experience preferred
- Experience as part of an independent school business office running a SaaS accounting platform a plus.
- A solid understanding of the fundamental accounting equation; the general journal; the chart of accounts; general ledger reporting (balance sheet, trial balance, profit & loss statements); fiscal period and fiscal year closing; budgeting; reconciliations; and sub-ledger processing (e.g. accounts payable, accounts receivable, cash processing, purchases journal, fixed assets, project accounting)
- Skilled user of technology, comfortable learning and using the many types of systems that support a technical workspace
- Excellent written and oral communication skills, including comfort with public speaking, presentation delivery, etc.
- Ability to make complex decisions and recommendations under limited direction and using a high degree of initiative and independent judgement
- Ability to learn complex, enterprise level software systems at a level that supports teaching others
- Ability to multi-task in a fast-paced environment
- Problem-solving skills with ability to perform root cause analysis
- Highly organised with the ability to self manage in a remote and/or hybrid work **environment
- Ability to nationally travel if needed **

Benefits

Comp & perks

***The best tools to get the job done!***
When you join Veracross, you get a Macbook Pro, a 32-inch monitor, and an adjustable desk and chair for the office.
***Growth opportunities!***
Veracross is growing fast, allowing you to own your role and grow with us! Operating within a global team, there are opportunities for professional development allowing your skills to grow as the business grows.
***Work/life balance***
Management encourages taking hour-long lunches and finishing on time and understands that you have a life outside of work. You can take the day off for your birthday and get a $100-a-year allowance for well-being. Massage, anyone?
***Parental leave policy***
As part of Veracross parental leave policy, you’re eligible for paid leave as a primary parent and secondary parent when you welcome a new child into your family. This is available after 12 months in a full-time role.
***Make a difference***
Our work makes a positive contribution to our schools, their students and their families around the world!
***Snacks, drinks & coffee***
Digistorm’s (Veracross) Gold Coast HQ offers a coffee machine, snack bar and fully stocked drinks fridge to keep energy levels high! Vege chips, kombucha, almond milk, cookies; you name it, they have it.
***Culture***
The Veracross team is fun, relaxed, and sociable, reflected in the casual dress code and social events. The office has an open floor plan, which allows for cross-team communication and a collaborative environment. Join some staff for lunchtime surfing or hit up nearby food spots for a burger by the beach.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Student Billing softwareAccounting softwareData conversionSaaSVeracross AccountingChart of accounts designGeneral ledger reportingBudgetingReconciliationsSub-ledger processing

Soft Skills

Written communicationOral communicationPublic speakingDecision makingInitiativeJudgmentMulti-taskingProblem-solvingOrganizational skillsSelf-management

Certifications

Accounting degreeRelevant degree/qualification