Office M365 Engineer, 5-8 Years

Veoneer

M365 Engineer responsible for administering Microsoft 365 and managing Exchange infrastructure in Bengaluru. Providing support for collaboration tools and automating administrative tasks.

Posted 7/6/2026full-timeBengaluru • 🇮🇳 IndiaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

ITSMServiceNowSMTP

About the role

Key responsibilities & impact

Administer, configure, and optimize the Microsoft 365 tenant
Ensure proper configuration and governance of tenant-wide settings, policies, and access controls
Implement and maintain security configurations, including Microsoft Defender and mail security policies
Support and maintain Exchange infrastructure in a hybrid environment
Ensure stable mail flow and handle configurations related to SPF, DKIM, DMARC, SMTP relay, and certificate renewals
Perform regular health checks, updates, and optimizations to ensure uninterrupted email services
Support Microsoft Teams, OneDrive, and SharePoint from an application and configuration perspective
Manage SharePoint site configurations, security policies, and ongoing maintenance activities
Assist with configuration and support of third-party and line-of-business applications such as CrushFTP
Create, modify, and troubleshoot PowerShell scripts to automate administrative tasks
Provide 2nd and 3rd level support by resolving incidents, service requests, and implementing approved changes
Monitor and manage SLAs and OLAs using defined KPIs to ensure service quality
Utilize ITSM tools (ServiceNow) to manage incidents, changes, configurations, and service requests
Apply ITIL-based service management processes including Change, Configuration, Asset, Knowledge, Capacity, Event, Availability, and Service Continuity Management
Contribute to service reporting and continuous service improvement initiatives
Work closely with business stakeholders and global IT teams to improve service delivery and resolve incidents

Requirements

What you’ll need

5-8 years of experience
Strong experience administering Microsoft 365 and Office 365 services
Solid understanding of Exchange Online and hybrid Exchange environments
Hands-on experience with PowerShell scripting (medium level)
Practical knowledge of Microsoft Teams, OneDrive, SharePoint, and Power Platform (Power Automate, Power Apps)
Good understanding of email security concepts including SPF, DKIM, DMARC, and Defender policies
Familiarity with SharePoint security, site configuration, and governance (SPFx knowledge is a plus)
Working knowledge of ITIL principles (ITIL Foundation preferred)
Experience using ITSM tools such as ServiceNow
Ability to monitor, report, and improve service performance using KPIs
Bachelor’s or Master’s Degree (BE / BTech / ME / MTech) in Engineering Department.

Benefits

Comp & perks

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Hard Skills & Tools

Microsoft 365Exchange OnlinePowerShellEmail SecurityMicrosoft TeamsOneDriveSharePointSPFDKIMDMARC

Certifications

ITIL Foundation