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Contract Administrator
Veolia UKContract Administrator providing high-quality customer support and administrative duties at Veolia. Collaborating with internal teams and managing fleet operations in a hybrid work environment.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational skills and attention to detail while managing administrative duties, customer interactions, and compliance with regulatory requirements. Proficient in Google Suite and MS Office, particularly Excel, with a focus on optimizing processes and delivering high-quality customer support.
Highest-signal resume keywords
Customer-Focused SupportOrganizational SkillsGoogle Suite ProficiencyMS Office Excel ExpertiseProblem Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Attention to DetailInitiativeAbility to PrioritizeAdaptability
Industry Keywords
Fleet ManagementRegulatory ComplianceInvoicing ProcessesStock ManagementContractual SLAsAdministrative Functions
About the role
Key responsibilities & impact- Act as the primary point of contact for customers, delivering high-quality, customer-focused advice and support both face-to-face and virtually
- Provide comprehensive administrative duties including fleet management, arranging ad-hoc training for approximately 40 engineers, and ensuring all processes are maintained in line with regulatory requirements
- Work alongside internal and external service providers to ensure accurate invoicing and stock management processes and procedures are followed effectively
- Act as the key interface between operatives, customers, and the wider business, supporting the Operations team at short notice and ensuring all contractual SLAs for reporting and administrative functions are met
- Adapt to changes in systems and requirements from both Veolia and the client, proactively anticipating changes to ensure continuity of service delivery
Requirements
What you’ll need- Good organisational skills with the ability to prioritise
- Excellent knowledge of Google Suite and MS Office, in particular Excel
- Excellent attention to detail
- Problem solving and initiative
- Experience in working to deadlines
- Ability to identify trends and efficiencies / best practice / optimisation opportunities would be desirable
- Industry administration experience would be desirable
Benefits
Comp & perks- Access to our company pension scheme
- Free physiotherapy service
- Discounts on everything from groceries to well known retailers
- Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
- Ongoing training and development opportunities, allowing you to reach your full potential