Territory Manager

Veolia Australia and New Zealand

Territory Manager growing SME waste-management accounts for Veolia in Emerald. Managing customer relationships, sales opportunities, quotations and service setup across the surrounding region.

Posted 8/5/2026full-timeEmerald • 🇦🇺 AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer relationship management and account growth capabilities, with a focus on delivering tailored waste management solutions and ensuring customer satisfaction. Proficient in administration, data management, and effective communication across multiple systems.

Highest-signal resume keywords

Customer Relationship ManagementAccount ManagementSales SupportData ManagementCommunication Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Quotation PreparationRisk AssessmentCustomer Information ManagementData AnalysisTime Management

Soft Skills

Attention to DetailRelationship BuildingCustomer-First ApproachAutonomous Work

Tools & Technologies

Internal Systems

Industry Keywords

Waste ManagementLogisticsTransport

About the role

Key responsibilities & impact

Manage and grow an established portfolio of SME customers across Emerald and the surrounding region
Identify opportunities to expand existing accounts, secure new business and support customer retention
Visit customer sites across Emerald and the surrounding region
Build strong customer relationships and provide tailored waste management solutions
Prepare quotations and complete online risk assessments
Accurately manage customer information within internal systems
Coordinate with Customer Service and Operations to set up customer accounts and activate services seamlessly
Monitor customer activity, analyse system data and resolve issues
Work closely with Operations to deliver safe, efficient and high-quality service outcomes

Requirements

What you’ll need

Exceptional administration skills and outstanding attention to detail
Experience in customer service, sales support, account management or an emerging sales role
Strong relationship-building and communication skills
Customer-first approach
Confidence working across multiple systems
Ability to accurately manage customer information
Ability to manage time effectively and work autonomously
Experience within the waste, logistics or transport industries is advantageous but not essential

Benefits

Comp & perks

Generous paid parental leave
Paid volunteer days
Superannuation contributions on unpaid parental leave
Fitness Passport
Discounted health insurance
Employee Assistance Program (Thrive) for you and your family
Car allowances
Novated leasing
Vehicle discounts
Bonus and referral programs
Employee share plan
Ongoing professional development
Clear career pathways
Comprehensive onboarding, structured training and ongoing support from experienced leaders