Veolia Australia and New Zealand

Controller

• Managing debtor accounts, ensuring both the timely collection of outstanding amounts and the maintenance of outstanding debts at acceptable levels
• Proactive and reactive communications with customers, developing relationships with them, together with internal and external stakeholders to facilitate cash collections
• Managing disputes ensuring regular follow up or escalation as appropriate
• Producing accurate and timely reports to monitor accounts
• Reviewing and reporting on results against set and agreed KPIs with the Manager on a regular basis, discussing and recording clearly targets to actual performance
• Reducing of aged debt

National Credit Controller

Administration

• Dealing with in-bound and out-bound customer calls, being the first point of contact dealing with orders, queries and issues
• General administrative duties including, managing purchase orders and receipt, billing
• Data entry into various systems
• General office management, dealing with the day to day office management
• Supporting the operational team

National Credit Controller

Administration Officer