Onboarding Product Owner

Ventures Lab

Product Owner leading onboarding experiences for online gaming customers in iGaming and Fintech. Optimizing user interactions to enhance conversion and improve customer journeys.

Posted 5/8/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Own the onboarding experience
Take full ownership of the end-to-end onboarding journey, including landing pages, registration, login, and player profile setup
Manage third-party tools (e.g. device, email, and SMS verification) to ensure a seamless and secure onboarding flow
Ensure all onboarding touchpoints are simple, intuitive, and optimized for conversion
Drive conversion and experience optimization
Continuously optimize the registration flow for simplicity, speed, and higher conversion rates
Own and improve all visual and content elements used during onboarding and first user communication
Use A/B testing and experimentation to validate improvements and enhance user experience
Define, shape, and execute the onboarding product roadmap aligned with business goals
Identify opportunities for new features and improvements based on user needs, data insights, and market trends
Conduct ongoing market and competitor analysis to stay ahead of industry developments
Own and prioritize the product backlog, ensuring it is transparent, well-defined, and aligned with business value
Create and refine epics and user stories with clear acceptance criteria
Work closely with engineering, design, and stakeholders to ensure smooth and timely delivery
Define, track, and report on key performance indicators (KPIs) related to onboarding and conversion
Monitor user behavior, performance metrics, and stakeholder feedback to identify areas for improvement
Make informed, data-driven decisions to continuously optimize the product
Act as the bridge between stakeholders, customers, and development teams
Lead agile processes such as sprint planning, backlog grooming, and product releases
Work with cross-functional teams to manage live issues and prioritize resolutions effectively

Requirements

What you’ll need

Experience as a Product Owner/Product Manager in a fast-paced, agile, digital environment
Strong ability to translate business requirements into clear epics, user stories, and acceptance criteria
Highly organized, structured, and detail-oriented in managing priorities and delivery
Excellent communication and stakeholder management skills across cross-functional teams
Data-driven mindset with a focus on optimizing user experience and conversion
Hands-on problem solver who can manage multiple priorities and take initiative
Strategic thinker with the ability to identify opportunities through market and competitor analysis
Comfortable investigating issues and coordinating with internal teams and third-party providers
Passion for building high-quality, user-centric products
Advantageous Experience in Gaming, Forex, or Crypto industries
Experience working on customer onboarding and conversion flows
Certified Scrum Product Owner (CSPO) or similar product-focused certification
Experience working with remote, distributed teams across multiple time zones

Benefits

Comp & perks

Competitive salary synonymous with skills and experience
Performance and bonus structure dependent on achievement of set targets and personal performance
The opportunity to making a real impact at a time of rapid growth
Consultancy B2B contract on a full time basis with 25 days PTO

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

A/B testinguser experience optimizationproduct roadmap executiondata analysisagile methodologiesepic creationuser story developmentKPI trackingconversion rate optimizationstakeholder management

Soft Skills

organizational skillscommunication skillsproblem-solvingstrategic thinkingdetail-orientedinitiativecross-functional collaborationtime managementadaptabilityleadership

Certifications

Certified Scrum Product Owner (CSPO)