Dynamics 365 Architect
Venture Computers of Canada Inc.
full-time
Posted on:
Location Type: Hybrid
Location: Markham • 🇨🇦 Canada
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Lead the internal deployment and strategy for Microsoft Dynamics 365 CRM.
- Customize and configure Dynamics 365 CRM to meet business and client requirements.
- Develop custom entities, workflows, plugins, and integrations using Power Platform.
- Collaborate with internal teams to define CRM use cases and align solutions with business goals.
- Serve as the subject matter expert for Dynamics 365 CRM across the organization.
- Provide expert-level support and troubleshooting for CRM-related issues.
- Mentor and train internal staff to build in-house Dynamics 365 capabilities.
- Interface with clients in the finance sector to deliver tailored CRM solutions.
- Drive continuous improvement of CRM processes and user experience.
Requirements
- 5+ years of hands-on experience with Microsoft Dynamics 365 CRM.
- Proven expertise in CRM customization, configuration, and integration.
- Strong understanding of Power Platform tools (Power Apps, Power Automate, Power BI).
- Experience working with financial services clients or regulated industries.
- Excellent communication and interpersonal skills.
- Ability to manage multiple priorities in a fast-paced MSP environment.
- Bachelor’s degree in Computer Science, Information Technology, or related field.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Microsoft Dynamics 365 CRMCRM customizationCRM configurationCRM integrationPower PlatformPower AppsPower AutomatePower BIcustom entitiesworkflows
Soft skills
communication skillsinterpersonal skillsmentoringtrainingcollaborationproblem-solvingtime managementadaptabilityleadershipclient engagement