VendTech

Account Manager

VendTech

full-time

Posted on:

Location Type: Office

Location: Savannah • 🇺🇸 United States

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Salary

💰 $19 - $21 per hour

Job Level

Mid-LevelSenior

About the role

  • Service vending machines at customer locations by restocking products, ensuring cleanliness, and performing routine maintenance as needed.
  • Build and maintain strong relationships with customers, addressing their inquiries, requests, and concerns in a professional and timely manner.
  • Manage inventory levels and replenish stock as necessary to meet customer demand and ensure product availability.
  • Track and record inventory usage, sales, and spoilage accurately using company systems or software.
  • Perform regular audits of vending machines to ensure proper functioning and troubleshoot any issues that arise.
  • Remove and dispose of spoiled or expired products according to company procedures and regulations.
  • Collaborate with the operations team to coordinate machine installations, relocations, and removals as needed.
  • Provide training and support to customers on how to use vending machines and troubleshoot basic issues.
  • Proactively identify opportunities to upsell products or services to customers based on their needs and preferences.
  • Maintain a clean and organized work environment, including company vehicles and equipment.
  • Adhere to all safety and sanitation guidelines, including wearing appropriate personal protective equipment (PPE) and following proper lifting techniques.
  • Complete administrative tasks such as recording transactions, preparing reports, and submitting paperwork accurately and on time.

Requirements

  • Previous experience in customer service, sales, or a related field preferred.
  • Strong communication and interpersonal skills, with the ability to build rapport and maintain positive relationships with customers.
  • Excellent problem-solving abilities and attention to detail.
  • Ability to work independently with minimal supervision as well as part of a team.
  • Flexibility to work evenings, weekends, or holidays as needed.
  • Valid driver's license and clean driving record required.
  • Ability to lift and move heavy objects (up to 50Lbs) and perform physical tasks associated with stocking vending machines.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
inventory managementroutine maintenanceauditingtroubleshootingupsellingrecording transactionsreport preparationphysical tasks
Soft skills
customer servicecommunicationinterpersonal skillsproblem-solvingattention to detailindependenceteamworkflexibility
Certifications
valid driver's license