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About the role
Key responsibilities & impact- We are looking for a Head of RevOps who will act as the architect of our growth engine.
- You will not be just a tool administrator; you will lead end-to-end predictability and integrity (from Lead to Churn), turning complex data into strategic decisions for the C-level.
- Data reliability: Lead the redesign of the data architecture to ensure performance reports are 100% reliable and available in real time for the executive team.
- Funnel alignment (GTM): Orchestrate the integration between Marketing, Sales (from Mid-Market to large/"whale" accounts) and Customer Success, eliminating silos and optimizing LTV.
- Predictive forecasting: Lead revenue planning, quota setting and territory design based on robust data models.
- Tech stack & AI: Manage and evolve our ecosystem (Salesforce, BI, etc.), with a special focus on implementing Artificial Intelligence solutions to optimize processes.
- Sales & CS enablement: Ensure enablement and training functions deliver professionals ready for high performance from day one.
- Operational optimization: Identify and resolve bottlenecks that impact the sales cycle and retention, applying agile methodologies.
- Stakeholder management: Act as a strategic partner to Product and Finance to ensure the profitability (P&L) of operations.
Requirements
What you’ll need- Systems: Advanced proficiency in CRM ecosystems (Salesforce or HubSpot) and tool integrations.
- Executive experience: Proven track record in leadership roles within operations (RevOps, Sales Ops or CS Ops), preferably in high-growth SaaS environments or top-tier consultancies.
- Analytical business insight: Deep mastery of core metrics: CAC, LTV, Churn, MRR and Payback.
- Technical proficiency: Advanced command of Salesforce and experience integrating complex data ecosystems.
- Transformation leadership: Ability to lead large, multidisciplinary teams with a focus on talent development and a meritocratic culture.
- Strategic resilience: Comfortable in fast-changing environments and capable of "cleaning up the house" while scaling the operation.
Benefits
Comp & perks- Flexible working hours (yes, even while remote);
- Meal allowance on the Caju card;
- Medical plan 100% covered by Gupy for you, with cost-sharing for your legal dependents;
- Dental plan;
- Life insurance;
- Home office allowance;
- Physical health support through benefits like Welhub and TotalPass;
- Starbem: telemedicine and online well-being service with an initial complimentary package of 4 psychology sessions, 1 nutrition session and medical consultations;
- 6 months maternity leave;
- Extended paternity leave;
- Our parental leave policy equally applies to same-sex couples, non-gestational mothers and adoption, regardless of the child’s age;
- 5-day marriage leave;
- Internal recognition with Gupy Coins, redeemable as credit on your Caju card (rewards like Netflix voucher, Spotify voucher, Pizza voucher, Gamer voucher, Romantic Dinner voucher);
- Day off on your birthday;
- Payroll-deducted credit via Creditas with lower interest rates;
- Creditas Financial Education, with exclusive content to help you improve your financial literacy;
- Creditas Store, a shop where you can buy products or services with payment charged directly to your payroll;
- Férias&Co: annual travel credits to organize vacations by booking accommodation and flights in Brazil and worldwide via subscription; we subsidize part of the monthly fee and you decide whether to subscribe;
- Woba: access to coworking spaces across Brazil;
- Opportunity to become a Gupy shareholder.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data architecturepredictive forecastingquota settingterritory designdata modelsanalytical business insightcore metricsCRM ecosystemstool integrationsAI solutions
Soft Skills
leadershipstrategic partnershiptalent developmentmeritocratic cultureoperational optimizationstakeholder managementagile methodologiestransformation leadershipstrategic resilienceproblem-solving
