Senior Manager, Product Design
Capital One
Product Designer
Velvet CARE sp. z o.o.
full-time
Posted on:
Location: New York • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Report to the CEO and help create intuitive interfaces that help medical practices focus on patient care by making complex insurance and billing workflows feel effortless
- Create user experiences demonstrating deep empathy for healthcare providers, understanding their daily workflows, time constraints, and critical administrative tasks
- Develop interfaces that convey reliability, security, and expertise to reinforce Silna's credibility as a healthcare operations partner
- Infuse design into Silna’s culture and ethos and define the design function
- Transform intricate insurance workflows and billing processes into clear, intuitive user experiences that reduce cognitive load and prevent errors
- Partner with marketing to ensure consistent visual identity and messaging across digital touchpoints, website, product interfaces, marketing materials and conference presentations
- Collaborate closely with product and engineering teams to translate user research insights into design solutions that improve practice efficiency and reduce administrative burden
- Build and maintain design systems that ensure consistency, scalability, and efficiency as the product grows
Requirements
- 4+ years of product design experience in B2B software or SaaS companies
- Portfolio demonstrating successful design of complex workflow solutions
- Strong understanding of user research methodologies and data-driven design decisions
- Experience designing for multiple user types and stakeholder groups
- Proficiency in design tools (Figma, Sketch, etc.) and prototyping
- Proven ability to collaborate effectively with product, engineering, and marketing teams
- Experience building design systems and processes from scratch at high-growth companies (preferred)
- History of designing workflow automation or business process software (preferred)
- Understanding of healthcare operations, billing, or insurance processes (preferred)
- Experience with accessibility standards and inclusive design practices (preferred)
- Experience being an early design hire at a high-growth startup (preferred)
- Ability to defend design decisions with data and trust instincts
- Legally authorized to work in the United States (applicants asked to confirm)
- Will you require sponsorship for employment visa status? (applicants asked to confirm)
