Service Technician – Maintenance Technician, m/f/d

VELUX

Servicetechniker maintaining and performing repair work on smoke and heat extraction systems in Germany. Assisting experts and onboarding customers with smoke and heat systems.

Posted 7/14/2026full-timeDillenburg • 🇩🇪 GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in the maintenance and repair of smoke and heat extraction systems, with a strong focus on customer service and effective communication. Proficient in using digital tools for documentation and data exchange, while ensuring safety and compliance during inspections and installations.

Highest-signal resume keywords

Smoke And Heat Extraction Systems MaintenanceInspections And Acceptance TestsProficient German Language SkillsService-Focused Customer ConsultingFit To Work At Heights

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Maintenance And Repair WorkElectrical Systems KnowledgePneumatic Systems KnowledgeDocumentation Using Digital FormatsInspection Techniques

Soft Skills

Friendly Customer InteractionService OrientationIndependent Working StyleStructured Approach

Tools & Technologies

Digital Media ProficiencyTablet Usage

Industry Keywords

Vocational TrainingMetalworkRoofingMechatronicsElectrical

About the role

Key responsibilities & impact

Independent maintenance and minor repair work on smoke and heat extraction systems
Accompanying and supporting experts/inspectors
Inspections/acceptance tests within the region
Instruction and commissioning of smoke and heat extraction systems for contract customers (electrical/pneumatic)
Documentation and internal data exchange of activities using digital formats (tablet)

Requirements

What you’ll need

Vocational/trade training in metalwork/roofing/mechatronics/electrical desirable; career changers welcome
Friendly, service-oriented manner with customers
Fit to work at heights and a very high willingness to work on roofs is essential
Independent and structured way of working
Service-focused, sales-oriented consulting with additional commission opportunities on top of salary
Proficient German in spoken and written form and confident use of digital media
Ideally residing in the region to keep travel times short

Benefits

Comp & perks

Performance-based pay and 13th-month salary (holiday/Christmas bonus)
Company service/installation vehicle for business use
Flexible working hours, mobile working and 30 days vacation
Capital-forming benefits (Vermögenswirksame Leistungen) and anniversary bonuses
Occupational health management, JobRad (company bike) program and corporate fitness (Hansefit)
Corporate benefits
Employee foundation to support staff in special situations
Individual onboarding and good internal development opportunities
Mutual respect in a family-like working environment
Secure, long-term position with varied responsibilities