Veloz IT Solutions, LLC

ServiceNow

• Develop and configure ServiceNow modules (ITSM, ITOM, HR, GRC, etc.) to meet mission requirements.
• Enhance and improve custom applications on ServiceNow platform.
• Build workflows, dashboards, catalog items, and integrations with enterprise systems.
• Implement automation and performance improvements across ServiceNow capabilities.
• Write clean, maintainable JavaScript using the Glide API (Business Rules, Script Includes, Client Scripts, Scheduled Jobs).
• Develop access controls for ServiceNow applications.
• Design, create and extend data tables.
• Define database views and GlideRecord queries.
• Implement integrations using REST/SOAP, MID Server, IntegrationHub, and scripted transforms.
• Automate workflows with Flow Designer and platform APIs; optimize performance and data quality.
• Participate in grooming and refinement; estimate and deliver within Scrum sprints.
• Use ATF and unit tests; perform code reviews; manage update sets and basic CI/CD (e.g., Git branching, peer review, promotion workflows).
• Troubleshoot incidents/problems, perform defect resolution, and execute performance tuning.
• Follow platform secure coding practices; support FedRAMP, FISMA, and Section 508 considerations.
• Adhere to platform standards, naming conventions, and release governance; contribute to technical documentation and SOPs.
• Translate user stories into technical solutions; demo features in sprint reviews.
• Partner with BA/PM/architects to ensure traceability from requirements to delivered functionality.
• Collaborate with stakeholders, business analysts, and architects to translate requirements into ServiceNow solutions to include feature definition and creation and management of Jira epics and user stories.

ServiceNow Developer

Platform Engineer

• Design, develop, and maintain SharePoint solutions across SharePoint Online (Microsoft 365) and SharePoint On-Premises environments to support enterprise collaboration and content management
• Build and deploy Power Platform solutions including canvas and model-driven Power Apps, automated workflows using Power Automate, and Dataverse-backed data solutions
• Develop custom SharePoint Web Parts, application pages, and site templates using .NET/ASP.NET Core, C#, JavaScript, and jQuery
• Architect and implement site collections, hub sites, content types, and information architecture aligned with NIH governance and compliance standards
• Gather and analyze business requirements, translate them into technical specifications, and deliver solutions that streamline workflows and enhance user productivity
• Integrate SharePoint and Power Platform solutions with Microsoft 365 services including Teams, OneDrive, Exchange, and Azure Active Directory / Entra ID
• Use data stored in SQL Server databases that support SharePoint and Power Platform applications
• Apply REST APIs and SharePoint Designer to extend and integrate platform capabilities across enterprise systems
• Perform platform administration including permissions management, governance enforcement, and monitoring of SharePoint environments
• Create technical documentation, user guides, and provide end-user training and support for deployed solutions
• Participate in Agile ceremonies including sprint planning, backlog refinement, and stakeholder reviews

ServiceNow Developer

Senior SharePoint and Power Platform Developer