VelocityEHS

Associate Project Coordinator

VelocityEHS

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $55,950 - $76,500 per year

About the role

  • Coordinate day-to-day execution of Chemical Management projects, including scheduling, data collection, and related service deliverables.
  • Support delivery of both recurring services (ongoing programs) and one-time projects.
  • Manage multiple service engagements simultaneously, balancing priorities, timelines, and quality expectations.
  • Ensure all deliverables meet defined scope, timelines, and quality standards.
  • Track and maintain project schedules, task progress, and key milestones across assigned accounts.
  • Coordinate work across internal teams (e.g., Onboarding, Operations, Consultants, SMEs) to ensure timely completion.
  • Identify risks, delays, or scope gaps and proactively escalate or resolve issues.
  • Maintain accurate documentation including status updates, action items, and service records.
  • Serve as a point of contact for customers on assigned services, ensuring clear and timely communication.
  • Provide regular status updates and manage expectations on timelines and deliverables.
  • Ensure alignment of services purchased and ensure that services delivered meet the client's requirements and goals, while adhering to system capabilities and services offered.
  • Support issue resolution and follow-through on customer questions or concerns.
  • Follow established processes and standard operating procedures to ensure consistent delivery.
  • Contribute to continuous improvement of workflows, tools, and service processes.
  • Support scalability of services through efficient coordination and assist in tracking service performance metrics and delivery outcomes.

Requirements

  • 1+ year of experience in coordination, project support, or service delivery role.
  • Experience in a customer-facing environment.
  • Bachelor’s degree / Diploma in Business, Information Technology or related field (or equivalent experience).
  • Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint) and collaboration tools.
  • Experience working in a remote-friendly company, using online tools and software to coordinate projects and daily work.
  • Strong organizational and time management skills, with ability to manage multiple priorities.
  • Strong verbal and written communication skills, including strengths in meeting objectives through influence, and facilitation, with an ability to focus on client service experience & stakeholder engagement.
  • Ability to adopt new processes and ways of thinking to align with both team and company objectives, embraces change and can support new initiatives.
  • Detail-oriented with a focus on accuracy and process adherence.
  • Ability to work independently as a self-starter who consistently reaches targets.
  • Customer-focused approach; take full ownership of the project, customer questions and/or concerns and follows through to completion.
  • Collaborative approach and team-player mentality.
Benefits
  • Generous time off programs
  • Medical/dental coverage, retirement (with employer match)
  • Parental leave plans for all family types
  • Job shadowing programs and one-on-one coaching opportunities
  • Tuition reimbursement for continuing education, advanced degrees, and certifications
  • Remote-first and flexible work schedule to fit your family's needs
  • Monthly stipend to make your home office more comfortable, productive, and successful
  • Corporate wellness and personalized preventative mental health care programs
  • Summer Fridays (Memorial Day through Labor Day enjoy a 6-hour workday every Friday)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project coordinationdata collectionservice deliveryproject managementservice performance metricsworkflow improvementprocess adherencecustomer servicestakeholder engagementissue resolution
Soft Skills
organizational skillstime managementverbal communicationwritten communicationinfluencefacilitationadaptabilitydetail-orientedself-startercollaboration