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Group Director, Client Services
VelirGroup Director of Client Services at Velir responsible for leading client relationships. Managing strategic account plans and fostering partnerships with clients across various industries.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in strategic account planning and business development, with a strong focus on achieving revenue targets and fostering long-term client relationships. Possesses leadership skills to mentor teams and effectively communicate digital strategies to stakeholders.
Highest-signal resume keywords
Strategic Account PlanningBusiness DevelopmentDigital MarketingLeadership SkillsFinancial Acumen
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Revenue Target AchievementClient Relationship ManagementProposal DevelopmentForecastingCross-SellingUpsellingStrategic Initiative CommunicationMarket Trend AnalysisSalesforce ProficiencyDigital Strategy Presentation
Soft Skills
CoachingMentoringTeam CollaborationStakeholder CommunicationAdaptability
Industry Keywords
ConsultingClient-Facing StrategyInvestment GrowthRFP ProcessThought Leadership
About the role
Key responsibilities & impact- Establish long-term client relationships through regularly attending onsite meetings and events
- Grow client accounts by identifying opportunities to cross sell or upsell from inception through to close
- Lead the development of strategic account plans that outline the full client landscape
- Support the team on strategic/business development and tactical implementation
- Achieve specific revenue and margin targets on a monthly, quarterly, and annual basis as defined by annual planning and forecasting
- Provide accurate and timely forecasts and maintain Salesforce records for open opportunities with a strong focus on driving towards close dates and converting opportunities into revenue
- Coach and mentor team members, prioritizing activities amongst accounts
- Partner with the business development team to create compelling proposals that advance Velir to the final stages of RFPs and participate in pitch presentations
- Stay up to date on the latest industry trends and technologies
- Remain AI forward, curious, and savvy
- Provide thought leadership within industry aligned to the portfolio
- Handle supplementary duties as necessary
Requirements
What you’ll need- 10+ years of experience in digital marketing, client-facing strategy, or business development within consulting
- Strategic account planning experience driving investment growth
- Strong leadership skills, demonstrating confidence when presenting various digital strategies, roadmaps, and partnering with SMEs
- Strong business and financial acumen, understand the client’s business, industry, competition, company priorities and budgets, define success metrics and set goals
- Experience clearing communicating the process of strategic initiatives to internal and external stakeholders, including skills to synthesize feedback and adjust plans accordingly
- Leadership experience, rallying teams and cross-functional partners around common goals and objectives
Benefits
Comp & perks- Competitive pay
- Excellent benefits