Manager, Industry Services
Velera
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $93,400 - $119,100 per year
About the role
- The Manager, Industry Services, leads Velera’s adherence to industry processes across two Associations and 20+ Networks to ensure compliance with rules, regulations, and mandates.
- Provides operational ownership with primary vendors FIS and FiServ.
- Oversees review of approximately 75 bulletins per month that need to be assessed for impact to Velera and Velera clients.
- Provides oversight of Association and Network fees changes, billing changes, quarterly reporting and ATM audits across the organization.
- Resolves compliance violations by providing internal/external escalation support with applicable parties.
- Provides leadership and guidance to team; facilitates employee development and performance management.
- Tracks and monitors employee satisfaction, communication, training, and leadership.
Requirements
- Bachelor’s degree in Business, Finance or related field, or equivalent training and/or experience
- Five years related industry experience required
- Expert level knowledge of Visa & MasterCard bulletins & updates
- Prior management experience
Benefits
- Competitive wages
- Medical with telemedicine
- Dental and Vision
- Basic and Optional Life Insurance
- Paid Time Off (PTO)
- Maternity, Parental, Family Care
- Community Volunteer Time Off
- 12 Paid Holidays
- Company Paid Disability Insurance
- 401k (with employer match)
- Health Savings Accounts (HSA) with company provided contributions
- Flexible Spending Accounts (FSA)
- Supplemental Insurance
- Mental Health and Well-being: Employee Assistance Program (EAP)
- Tuition Reimbursement
- Wellness program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
compliance managementoperational ownershipreportingATM auditsbulletin assessmentvendor managementperformance managementemployee development
Soft Skills
leadershipcommunicationemployee satisfaction tracking