Velera

Intern – ServiceNow Engineer

Velera

internship

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $21 - $22 per hour

Job Level

Entry Level

Tech Stack

ServiceNow

About the role

  • Join team stand-ups to review ongoing tasks and priorities.
  • Collaborate with stakeholders to gather requirements for new ServiceNow features or enhancements.
  • Document user stories and acceptance criteria for modules like Service Catalog, Customer Portal, or CMDB.
  • Translate business requirements into technical specifications.
  • Work with the development team to design workflows, tables, and data models.
  • Configure ServiceNow modules and test functionality to ensure alignment with business needs.
  • Write scripts to automate processes and improve efficiency.
  • Assist in creating custom applications and integrating AI-driven features.
  • Perform data imports and validate accuracy within the platform.

Requirements

  • Enrolled in an accredited undergraduate degree program – upperclassmen and graduate students preferred.
  • Outstanding verbal and written communication skills, with the ability to coordinate thoughts, communicate, completely, and concisely.
  • Strong, organizational, and detail skills, with the ability to consistently perform as business requests.
  • Strong critical thinking, problem-solving, and cross-functional collaboration skills.
  • Ability to adjust easily when directions and priorities change on short notice.
  • Proficiency in MS Office Suite® with a heavy emphasis on Excel.
  • Proficiency in software that applies to your major and function-specific internship.
  • Passion for learning the Credit Union Industry.
  • Believe in Velera’s culture and values.
  • Preferred Qualification: Experience in evaluating or integrating AI into work processes, decision-making, or problem-solving through AI tools, automating workflows, analyzing AI-driven insights, or assessing AI's potential impact.
  • Understanding of foundational AI concepts including basic prompt engineering.
  • Exposure to Full-stack development capabilities with software design principles and agile methodologies.
  • Exposure or experience in data structures and algorithms.
  • Basic understanding of relational data modeling.
  • Previous software engineering experience gained from internships, academic or personal projects, coding competitions or relevant publications.
  • Scripting in gaming mods also counts!
Benefits
  • Medical with telemedicine
  • Dental and Vision
  • Basic and Optional Life Insurance
  • Paid Time Off (PTO)
  • Maternity, Parental, Family Care
  • Community Volunteer Time Off
  • 12 Paid Holidays
  • Company Paid Disability Insurance
  • 401k (with employer match)
  • Health Savings Accounts (HSA) with company provided contributions
  • Flexible Spending Accounts (FSA)
  • Supplemental Insurance
  • Mental Health and Well-being: Employee Assistance Program (EAP)
  • Tuition Reimbursement
  • Wellness program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
ServiceNowscriptingdata modelingworkflow designautomationAI integrationdata validationrelational data modelingdata structuresalgorithms
Soft skills
communicationorganizational skillsdetail-orientedcritical thinkingproblem-solvingcollaborationadaptabilitylearning agilitycoordinationflexibility