Senior Analyst II, FNSS
Flashpoint Venture Capital
Open Source
Client Delivery Analyst II – Statements
Velera
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $67,700 - $86,300 per year
Job Level
Mid-LevelSenior
About the role
- Support the successful implementation of various complex financial institution debit and/or credit projects and initiatives.
- Participate in client consultation on business and technical requirements.
- Assume a technical leadership role for assigned implementations, and coordinate all phases of operational implementation of technical deliverables.
- Meet with client to discuss specifications, work with client and vendors to determine project options, and facilitate meetings with key client personnel as needed.
- Complete Gap Analysis to define system set-up requirements.
- Provide consulting and guidance to the client on the best approach to meet their business requirements for assigned implementations.
- Understand client business requirements; communicate between technical groups at client and vendor locations, and data map technical files between systems.
- Work with client staff and vendors to execute the project plan, ensuring technical tasks are completed accurately and on time.
- Identify and report outstanding issues to the assigned project manager; assist with issue resolution.
- Ensure quality in the implementation process; Communicate technical aspects and requirements of Implementations with third-party vendors and internal Project Support Team.
- Validate system parameters and conduct testing, modifying program parameters when necessary.
- Provide technical support to clients during the design, development, and implementation phases of the project.
- Provide extended hour post-implementation support for projects, and occasional on-site support as needed.
- Follow change control and appropriate change management processes.
- Develop working relationships with clients and internal business partners/project team members to effectively communicate and successfully deliver complex project implementations.
- Assist with identifying improvements to the defined processes within the department.
- Understand and complete tasks associated with various types of department projects; perform other duties as assigned.
- Provide after-hours on-call support for project installations as needed.
Requirements
- Associates degree in a related field and/or equivalent combination of experience and education is required.
- Bachelor’s degree preferred.
- Three (3) years of related experience in the payment processing industry required.
- Thorough understanding of payment card products, support services, and processes required or current contractor resource in the same or equivalent position performing all job requirements with Velera.
Benefits
- Medical with telemedicine
- Dental and Vision
- Basic and Optional Life Insurance
- Paid Time Off (PTO)
- Maternity, Parental, Family Care
- Community Volunteer Time Off
- 12 Paid Holidays
- Company Paid Disability Insurance
- 401k (with employer match)
- Health Savings Accounts (HSA) with company provided contributions
- Flexible Spending Accounts (FSA)
- Supplemental Insurance
- Mental Health and Well-being: Employee Assistance Program (EAP)
- Tuition Reimbursement
- Wellness program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Gap Analysissystem set-up requirementsdata mappingtechnical supporttestingchange managementproject planningissue resolutionimplementation processpayment processing
Soft skills
technical leadershipclient consultationcommunicationrelationship buildingproblem solvingteam collaborationorganizational skillsfacilitationconsultingadaptability
Certifications
Associates degreeBachelor’s degree
