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Velenosi & Meredith Consulting

Customer Support, Content Moderation

Velenosi & Meredith Consulting

Hiring multilingual professionals for Customer Support Consultant/Advisor and Content Moderation opportunities in Sofia, Bulgaria. Work in an international environment with strong career growth opportunities.

Posted 5/26/2026full-timeSofia • 🇧🇬 BulgariaMid-LevelSenior💰 €1,280 - €2,100 per monthWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
fluency in Norwegianfluency in Germanfluency in Dutchfluency in Frenchfluency in Polishfluency in DanishB2 English communication skills
Soft Skills
strong communication skillsinterpersonal skillscustomer-focused mindsetdetail-oriented mindsetability to work in a fast-paced environment
Industry Keywords
customer experienceonline content moderationcustomer queries resolutioninternational environmentEU citizenshipvalid work authorizationrefugee status

About the role

Key responsibilities & impact
  • Assist customers via phone, email, and chat
  • Review and moderate online content according to platform policies
  • Resolve customer queries efficiently and professionally
  • Escalate sensitive or complex cases when necessary
  • Maintain high quality and productivity standards
  • Deliver excellent customer experience in a fast-paced international environment

Requirements

What you’ll need
  • Fluency in one of the required languages (Norwegian, German, Dutch, French, Polish, Danish)
  • Good English communication skills (B2 preferred)
  • Strong communication and interpersonal skills
  • Customer-focused and detail-oriented mindset
  • Comfortable working in an international environment
  • EU citizenship or valid work authorization or refugee status ONLY

Benefits

Comp & perks
  • Approx. EUR 150 rental allowance per month for the duration of the contract
  • Paid training
  • Medical insurance
  • Performance bonuses
  • International work environment
  • Career growth opportunities
  • Long-term stable employment
  • Relocation Support Provided: Approx. EUR 75 flight reimbursement, 2-3 weeks accommodation, real estate administrative assistance