FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
VP Technical Account Management
VegaVP building Vega's post-sale technical account management organization for its AI-native cybersecurity platform. Scaling TAM teams and delivering measurable value to Fortune 500 and Global 2000 customers.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building and scaling post-sale technical engagement models, managing Technical Account Managers, and ensuring customer success in a B2B SaaS environment. Proven ability to establish KPIs, drive retention, and advocate for security solutions while fostering strong relationships with strategic accounts.
Highest-signal resume keywords
Technical Account ManagementB2B SaaS ExperienceSIEM PlatformsCloud Fundamentals (AWS, Azure, GCP)Leadership and Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical Account ManagementPost-Sale Engagement ModelsKQL (Kusto Query Language)Security AnalyticsIncident Response
Soft Skills
LeadershipStakeholder CommunicationRelationship Building
Tools & Technologies
SIEM PlatformsCloud Services (AWS, Azure, GCP)
Industry Keywords
CybersecurityCustomer SuccessHigh-Growth StartupFortune 100 AccountsSecurity Engineering
Tech Stack
Tools & technologiesAWSAzureCloudCyber SecurityGoogle Cloud Platform
About the role
Key responsibilities & impact- Own Vega's entire post-sale technical engagement model
- Build and scale Vega's post-sale organization
- Define post-sale technical deployment standards, processes, playbooks, and scalable engagement models
- Establish KPIs that reflect customer value
- Hire, develop, and scale a global team of Technical Account Managers
- Ensure strategic customers achieve measurable value from onboarding through long-term impact
- Build technical and executive relationships with strategic accounts
- Serve as senior technical escalation point for complex issues on important accounts
- Identify portfolio risks and drive mitigation
- Partner with Account Management, Support, Product, and Engineering to drive retention and resolve issues
- Translate customer patterns, friction, and gaps into product influence
- Represent security-team needs in roadmap decisions
- Advocate for agentic detections and AI-driven security workflows
- Travel to customer sites for key engagements approximately 50% of the time
Requirements
What you’ll need- 10+ years working directly with customers in technical account management, pre-sales, customer success, or security consultancy roles
- 5+ years of proven experience managing and scaling a TAM team in B2B SaaS
- Hands-on experience with SIEM or security analytics platforms
- Experience at a cybersecurity company
- Startup experience strongly preferred
- Proven track record with large enterprises, including Fortune 100 accounts
- Strong cloud fundamentals across AWS, Azure, and/or GCP
- Excellent leadership and stakeholder communication skills with engineers and C-suite
- Comfort working in a high-growth, global startup environment
- Background in a SOC, Security Engineering, Incident Response, or Threat Hunting role is a bonus
- Experience building post-sale organizations from the ground up is a bonus
- Familiarity with KQL (Kusto Query Language) is a bonus
Benefits
Comp & perks- Remote work
- Travel to customer sites for key engagements (~50% of the time)